Brookdale Monroe

Reviews

• JP

  Jaime padilla

  Oct 21, 2025
  1.0
  My Grandfather lived here for about 5 years before he decided to move back to his hometown as he had mobility issues and needed assistance with meals and cleaning. Within the last month or two of his lease, the cleaning and hospitality staff had stopped reporting to clean his unit including his restroom which needed daily maintenance with his health issues. The bathroom was unkept to the point a family member came and cleaned and sanitized it. This was beyond disappointing to hear as he had already was paying for the so-called assistance. Furthermore, the meal portions were very small and limited.
• BB

  Ballaurena13

  Aug 26, 2025
  1.0
  Sponsered a drag show! With a beautiful campus and decent-sized rooms, 10 minutes from her grandkids, my mom was planning to sell her house and then move-in here. Then while Googling them one day, I stumbled upon their sponsorship of a drag show at the nearby senior center. I messaged them to verify this wasn't a mistake or rogue employee, but they didn't respond. When they eventually contacted me generally, they responded that they had just wanted to be welcoming to all. But actively supporting someone's sin and self-destruction isn't the same as welcoming a person. It's also unwelcoming and disrespectful to others who do not share that worldview, especially the people of faith already living there. We know they are there because we were drawn in part for the Bible study group. Shortly thereafter, we also heard from a friend who works in food service at such places, that there are other reasons to stay away from Brookdale in Monroe. Basically that it is very expensive yet has poor quality care, and that they make the employees sign agreements not to share publicly about the conditions. She did think the food was good there, however. On our recent trip to the area, my mom went and looked again just to be sure, but neither of us could stomach the idea of supporting a company that promotes such evil. This is despite the fact that my mom will probably see her grandkids a lot less as a result, which is a tragedy for both her and them, but some things you just don't compromise on.
• KF

  Kimberly Foster

  Oct 5, 2022
  5.0
  The Executive Director Loretta was very informative and friendly. Thank you for your time today.
• JK

  Jeanine Kern

  Jun 24, 2020
  5.0
  Brookdale Monroe has exceeded my expectations in the care of my mother. I didn't know what I didn't know about assisted living and long term care despite having visited multiple facilities in multiple price points before choosing Brookdale Monroe. Brookdale is not the highest price point which is amazing based on the care, amenities, meals, facility, grounds and activities. My mother, who has dementia, probably says it best when she gets confused where she is, thinking she is on vacation at a resort. Everyone who works there truly cares about every resident. I could not have made a better choice for my mom.
• RV

  Ryan Vargas

  May 30, 2018
  5.0
  Vanessa is the best <3

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