Business Details
About
Assisted Living FacilityRetirement Community
Choosing how to support a loved one with Alzheimer’s or other memory loss is never easy. The Cottages at Mill Creek offers a warm, secure, and compassionate memory care community designed to feel like home. Combining the personal attention of an adult family home with the resources of a larger assisted living setting, our four cottage-style homes provide individualized care in a peaceful, wooded neighborhood just minutes from I-5.
Residents enjoy cozy living areas, nutritious meals tailored to memory care needs, and inviting outdoor spaces for walking, gardening, or relaxing. With professional, caring staff available 24 hours a day, families can rest assured their loved one is receiving attentive and loving care.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Cottages at Mill Creek
13200 10th Drive Southeast, Mill Creek, WA
98012, United States
Hours
Reviews
3.4
14 reviews
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1 star
4
- GBGina BeaudetteAug 20, 20251.0My mother had three ribs broken while living here after being attacked by a staff member. They then tried to turn ME into Adult Protective Services, which was immediately dropped by APS. Mom was covered in bruises at varying stages of healing and spent months in the hospital. The residents were often left unattended (state records show this), the food served has zero nutrition, and the stove/oven don't work to the point the frozen food is barely cooked. Most of my mom's belongings disappeared, including jewelry and her electric toothbrush. The trauma my family was put through at the hands of this company and facility was frightenly horrible. I will NEVER forgive what the nurse and The Cottages did to my mom. May the nurse who hurt her and the director who tried to blame me live with what they did. Response to owner: It's impossible you don't already know about this incident. I reported The Cottages several times over a couple of years and your facility was investigated many times but with so few openings for senior care living, DSHS and the state won't shut down even the worst facilities. The treatment of my mother was retaliation for me reporting those issues. I can only hope and pray the cruel manager and nurse, and the director at the time, no longer work there and that they get their just rewards in this life.
- KMKathy MeyersDec 22, 20234.0This place is nice although a bit above the budget we were looking for. The staff seems friendly and accommodating as well when doing a search.
- WBWendee BellJun 20, 20233.0This place is very frustrating if you actually want to talk to your loved one! It's hard to get through. Most of the time they don't bother answering the phone. They don't return calls when messages are left. When they actually do answer the phone, it's always answered by someone that doesn't know how to transfer calls. I get hung up on constantly when they attempt to transfer it. Or they say they don't know how to so they tell me to call back and they'll let it ring until someone else answers it. They really need to train their employees on how to use the phones. It's kind of an important part of the job!
- STSharon TullyJun 12, 20225.0My family is well taken care of. The staff works hard and I am appreciative with the updates and communication on my by Alyssa. Thank you to the caregivers for making it feel like home!!!!
Frequently Asked Questions About Cottages at Mill Creek
How can we be sure our loved one will be safe and will not leave the building unsupervised?
The Cottage design and our round the clock staffing enable us to close monitor our residents at all times. The Cottages are purposely designed to closely monitor our residents at all times. Each Cottage main door exits into a secured interior courtyard and our round the clock staff are alerted to a resident leaving the Cottage by the alarm systems on the exit doors.
What types of care does Cottages at Mill Creek provide?
Cottages at Mill Creek offers specialized memory care and assisted living services tailored for individuals with Alzheimer's and other memory loss conditions.
What safety measures are in place to ensure residents do not leave the building unsupervised?
The Cottages feature a secure design with main doors exiting into an interior courtyard, and doors are equipped with alarm systems to alert staff. Additionally, round-the-clock staff closely monitor residents to prevent unsupervised exits.
What are the typical visiting hours at Cottages at Mill Creek?
Visiting hours are from 9:00 AM to 5:00 PM every day of the week, including weekends and holidays.
Does Cottages at Mill Creek accommodate residents with mobility challenges?
Yes, the facility has wheelchair-accessible entrances, seating, and restrooms to support residents with mobility needs.
Where is Cottages at Mill Creek located?
It is located at 13200 10th Drive Southeast, Mill Creek, WA 98012, United States.
How can I contact Cottages at Mill Creek?
You can reach them by phone at +1 425-379-8276 or visit their website at https://www.carepartnersliving.com/cottages-at-mill-creek/.
What nearby amenities can visitors enjoy before or after their visit?
Visitors can enjoy nearby spots such as Tully's Coffee for refreshments, Sprouts Farmers Market for organic groceries, and Massage Envy for relaxation and wellness services.
Is there convenient public transportation near Cottages at Mill Creek?
Yes, McCollum Park P&R Bay 3 bus station is nearby, making transit to and from Cottages at Mill Creek accessible for visitors and families.
Are there recreational facilities near Cottages at Mill Creek for family and visitors?
Arena Sports Mill Creek and Arena Sports Mill Creek - Indoor Soccer offer sports and recreation venues nearby, great for visitors seeking active leisure before or after their visit.
What community and spiritual resources are located near Cottages at Mill Creek?
Nearby, Cedar Cross United Methodist Church and Mannam Christian Church provide local religious and community support for residents and their families.