Brookdale Arbor Place

Reviews

• SD

  Shari Davies

  Oct 16, 2020
  5.0
  Mom has been a member of her Arbor Place family for over two years. She loves hanging out with all the new friends she has made, she loves leading BINGO and Sit and Be Fit is part of her daily routine. I have complete peace of mind knowing she is so well cared for by Gary, Victoria, Loretta and all her wonderful aides. Chat with them and you will see what I mean. 8 year update: Overall, I have been pleased with Brookedale Arbor Place for mom She thinks it is a fun place to live and she has many friends and activities keeping her busy. My only complaint is the quality and standard of care I have been seeing slide over the years. When I first moved her in 8 years ago, Director Gary, Chef Brice, Sales Manager Victoria, and Activities Director Gloria made this place home for mom. The food was delicious, every holiday the whole grounds were decorated, inside and out, there was sing alongs, and visiting musicians and entertainment weekly. Now the food has declined, I see much more processed and repetitive food instead of Brice's home cooked delicacies with the biggest meal in the middle of the day, both much more important to our health, especially as we age. I would like to see Brookedale Arbor Place go back to this high quality level of service, care, and experience.
• LP

  lise porter

  Sep 24, 2020
  5.0
  Both my mom and dad are current residents now for about two years, and my father- in law was also a resident for a short time during hospice before he passed away. My parents have really enjoyed the community with making friends, enjoying social outings before COVID and have remained safe and healthy during this trying time. Arbor Place is well managed by Gary who ensures that residents feel cared for and does the best he can to meet everyone's needs. He has been great with creating holiday spirit and a sense of home for both residents and family members. His commitment is rooted in his core values. My FIL was cared for with respect and my husband was so thankful for the kindness that he and his father received during such a sincere heartbreaking time of loss. I have made many friends at Arbor Place that are residents and employees. You just fall in love with those that love on your family members!
• JF

  Jon Farnam

  Sep 10, 2020
  1.0
  Said they could provide care that they couldn't. Would not recommend.
• AJ

  Annamarie Jordan

  Jul 7, 2020
  5.0
  Our family had to make the difficult decision to move mom to assisted living. Gary, the Executive Director, has, from day 1, treated my mom like his own family. From the way they listen and hear families and residents, to the activities that keep residents excited (my mom loves poker night), to the extra special care that is given to my mom daily, we couldn’t be more pleased! And the BEST thing of all is that my mom is able to live as independently as she can with the support she needs to do so... and is HAPPY. I am also incredibly thankful for the work the staff has done to keep the residents safe during Covid-19. Exceptional leadership and exceptional staff!!!!!!

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