Cheney Care Center

Reviews

• MC

  Mary Chapman

  Sep 15, 2025
  5.0
  I was just in Cheney Care Center for Rehab following a stroke. I was so pleased with the level of care I received while there! There is no way I can possibly recognize everyone, but I was in 28B so you know who you all are. Even the housekeeping staff was so friendly & polite. The PT staff was excellent! Thank you to all the CNAs for answering call lights so promptly and having such great senses of humor. Thank you for the canine visits from Jack & Walter!! You all are the best!!!! Mary Chapman
• RR

  Rae Rae

  Nov 3, 2024
  1.0
  My mom was there for a couple years. She had previously been in another facility that was top notch. During COVID she had to go here for PT. Which they never did. They left her in filthy incontinence underwear all the time, leading to a ridiculous amount of UTI's. They mismanaged her health care to a criminal degree. She had kidney stones and had a stent put in that they FORGOT about for months until the ombudsman found it in her chart. Then, while blaming everyone else, finally hustled and got it removed. I finally found another placement for her but she was sick again. So she needed urine cultures done to make sure the infection was being addressed correctly. They weren't supposed to move her till she got the all clear. I just got a surprise phone call a couple days ago saying that she was moved THAT morning to the new facility! My sister and I wanted to be with her during the move so it was less traumatic. They again blamed someone else. She has been in her new place for 3 days when I get a call and I can hear my mother in the background screaming. The caregiver said she was acting crazy (she was) and that they thought she might still be sick. Since I didn't trust that CCC had actually cleared up her infection I told the caregiver to call an ambulance. My mother is right now heading into surgery for a giant kidney stone that's STUCK. That CCC said she DIDN'T have. My Mom has a raging infection and urine in her blood. They also found she has PNEUMONIA. So CCC basically dumped my dying mother onto another facility because apparently they didn't want her dying in their facility. There is SO much more that's happened. There's just not enough room to tell it all. Please, if you have someone you care about ESPECIALLY if they have dementia and can't communicate to YOU what they might be going through, please don't ever send them to this place. Hopefully my Mom will pull through. If she does, it will be NO thanks to CCC. Response: she'll settle in just fine if she survives. Her new place is outstanding and highly recommended.
• BY

  Brad Young

  Apr 4, 2024
  5.0
  My uncle was here for about 25 days and I visited him 24 of those days and everyone I met was great. The nurses and aids all were very courteous and professional with good attitudes. I asked him about the food and he said it was good. The meals I saw did look appetizing.
• PC

  Pattie Courtney

  Apr 27, 2021
  1.0
  Very disappointed with communication and not getting back to left messages. Had car full of very nice clothes to donate but they would not accept.

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