Care Initiatives is committed to providing quality transitional health care and serving Iowans with compassion, dignity and respect. Our services help care for Iowans in their time of need through rehabilitation services, skilled nursing care, long term care and hospice care.
Bedford Specialty Care is a 49-bed skilled nursing facility offering rehabilitation services, skilled nursing care, long term care and hospice care. We are a part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing and long term care provider. Bedford Specialty Care accepts Medicare and Medicaid.
Bedford Specialty Care has been recognized with the 2016 Bronze and 2017 Silver - Commitment to Quality Award by the American Health Care Association.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.