Baldwin Brothers A Funeral & Cremation Society: Fort Myers Funeral Home

Reviews

• EG

  Ed Gore

  May 8, 2026
  5.0
  It was a pleasure to work with Josh. No high pressure sales, just care and compassion. I highly recommend Baldwin Brothers and commend them for having Josh on their team.
• AH

  Adam Hagan

  Apr 21, 2026
  5.0
  Worked with Josh on a simple cremation of my mother. He was very attentive, easy to work with and made the process very easy considering the circumstances.
• WR

  William Roseberry

  Apr 2, 2026
  5.0
  We had Cameron and Jeff come out to my mom home and explain everything to us in a great way. Highly recommend for peace of mind when that time comes.
• BR

  Bob Ripperdan

  Jan 23, 2026
  3.0
  Took a month to receive my mother’s remains. Very little communication.
• TO

  Tracy Ottman

  Dec 30, 2025
  1.0
  I chose Baldwin Brothers of Fort Myers for my mother’s cremation based on a Hospice referral. Unfortunately, the experience involved multiple communication and service issues during an already difficult time. There was a delay in transporting my mother from my home due to internal miscommunication. I was later told I could pick her up on a specific day, but when I called to confirm, I was told the office was closed for a meeting and I would need to come the following day. The engraved charm for her urn was done incorrectly. Samantha, the funeral director, assured me it would be corrected and overnighted in time for my mother’s service, but it arrived two days after. Most concerning, after paying in full by check and receiving written receipts showing a zero balance, my credit card—used only for the deposit—was charged the full amount again. This occurred after working with Dawn Fields during the sales process. I’m sharing this to be honest about my experience. Clear communication, follow-through, and accurate billing are especially important for families during times of loss. And I'm still waiting for Jennifer the office manager to call me back about the charge on my credit card. It's been two days now.

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