Brookdale Willows Sherman

Reviews

• SE

  Stephen Elsbury

  Feb 11, 2020
  5.0
  We looked every where before deciding on Brookdale. The people at Brookdale are fantastic. They helped us in every step of a difficult process. Our parents receive the best care from the most loving people imaginable - they have become family. The facility is wonderful, the food is excellent and there's so much to do - We made the best decision in choosing this wonderful place!
• HH

  H Howard

  Jun 5, 2018
  5.0
  I am so happy that we chose Brookdale Willows Sherman for my mom. As soon as we walked in the facility, we felt comfortable. Everyone was kind and welcoming. It is clean, everyone is well cared for, and they offer many activities. Mom has been there for about a month. It was such a difficult decision to make the move, but she adjusted so quickly and actually said after the first week that she hadn’t cried once and she didn’t think she was going to. That speaks volumes for the staff and her sweet neighbors. Tyler, Sarah, Heather, Mike, Shauna, and Cari have all been wonderful. They all take a genuine interest in each resident and have created a family atmosphere. I trust the staff at the Willows to take great care of my mom. We couldn’t be happier! UPDATE.... my mom has been at Brookdale Willows for 5 months now. She absolutely loves it. Every staff member knows mom’s preferences and interacts with her with such genuine care. They have created a fun, respectful, safe, loving environment. Mom feels at home and enjoys the many activities available. She is flourishing and enjoying wonderful new friends and fun activities. Family was invited to dinner last night to showcase the new chef. The food was delicious! This is by far the best assisted living facility I’ve seen!
• SB

  STEVEN BURT

  Sep 28, 2017
  5.0
  I Have recently moved my father to Brookdale of Sherman. I want to thank all the staff for their professionalism, kindness and concern. Every employee I have come in contact with has been very helpful. Thank you everyone for showing such compassion. You are doing a great, heartfelt job and my father seems very happy. If there were six stars to give It would not be enough to describe the quality and sincerity that this facility shows toward the care of their residents.
• KL

  Kat Lowry

  May 9, 2013
  4.0
  Placed my friend at the Willows in July of last year. She was very well cared for - the staff is unfailingly helpful, concerned, attentive and pleasant to work with. The facility is very clean and well-kept; numerous activities are offered. Personal attention to each resident is very evident throughout. The food is about the weakest link in the chain - not awful, but not noteworthy, either. I would recommend the Willows to anyone looking for a safe, comfortable and caring facility.

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