Brookdale Northshore

Reviews

• HL

  Huong Le

  Sep 10, 2024
  5.0
  Friendly people and nice place
• AG

  Ashley Gonzales

  Feb 29, 2024
  5.0
  I finally had time off to visit my mother in law. I have not been to this location yet so I was a bit skeptical. I came during lunch time and I have to admit my whole prospective towards an independent living community has changed. The staff is amazing. I always considered the food like prison food but they definitely changed my mind the food was amazing, looked very fresh and very tasteful. The food service director was walking around greeting others making sure the food was to their liking even stopped at our table and noticed I was new to the facility which made me feel important. During lunch the kitchen staff made it feel like a family setting vs just a cafeteria get your food and go. I’m so glad and relieved my mother in law is at this location and I plan on visiting more often
• TM

  Tiffany Merryman

  Aug 26, 2021
  5.0
  Shout out to such an amazing senior independent living for the community of Portland, TX. Beautiful rooms to live in with great services included and amazing staff who knows how to take care of their residents. I highly recommend taking a tour right away. Also, big shout out to Kimberly she is always available to help with any of your needs in the community. Very friendly with a great atmosphere.
• CH

  Cindy Hartley

  Oct 16, 2012
  5.0
  There are not enough words to express the gratitude to the staff of the Carriage Inn Retirement Community. From the moment we walked inside the unbelievably beautiful setting – my parents felt like they were “home”. The caring staff, coupled with all the residents who loved it there, made a very difficult transition for my parents (and me) much easier. Close friendships were forged by not only my parents, but me as well. My Mother, wheelchair bound, blossomed even beyond our wildest dreams, due to the various activities and filled calendar of events. My Father, severely hearing impaired, still was able to participate in the game activities and most enjoyed the extensive on-site library AND breakfast! He arrived early, and stayed late each morning to enjoy every morsel prepared by chef and kitchen staff. For me personally, the benefit of transportation was a big issue due to my work schedule. I could rest assured they were taken care of and always arrived timely to any medical appointments either of them had. Due to 24-hour staff, I could sleep at night, knowing that all was under control and they were safe and sound in a secure environment. The maintenance department went above and beyond the call of duty, to make all residents comfortable - from a broken AC in July to a burned out light bulb; all you had to do was ask – and it was done. The staff loved my parents – they were “Bee and Weldon” NOT apartment 201. They knew me and my son on sight, by name. They always had time, or more to the point, MADE time for any questions or concerns or just a quick visit. I suppose the last most valuable service was the fact that this facility offered an age-in-place option. My parents had the opportunity to remain at Carriage Inn, until the time came for them to be released from this earthly life. How fortunate they were, no nursing facility, no hospital, they were “home” until their last breath. Even then – the staff was not done yet. The administrator and front desk attendant were at my side within moments of the news and the various department staff attended services as their work schedules allowed. Who do you know that does that? How do you thank people for truly making lives richer? Carriage Inn in Portland, Texas will remain the one great “find” of my lifetime. I was in charge of finding my parents last place of residence, the last place they would call “home” – an overwhelming task for an adult child. My parents gave me the credit, but all credit goes to the people of Carriage Inn - they made that decision easy and there was never a moments regret in that decision. Thank you! Sincerely, Cindy Lee Schuetze Hartley Daughter of Weldon and Buena Lee Schuetze Residents from June 2005 until Jan 2009 & Aug 2009

Frequently Asked Questions About Brookdale Northshore