Brookdale Shadowlake

Reviews

• WJ

  Waleed Darwish (Wally Jo)

  Sep 5, 2025
  5.0
  Passingby with a friend. This is my impressions as convayed by him and I trust him. But, you know me. I am a details guy! So another visit is due, with images and videos, and my own judgment on those stars. But, its important to mention. Out of what I saw, and im a very, very observant person. This is a 5 star place. Wally Jo's "tentative " THUMBS-UP
• AW

  Alex Wolfe

  May 4, 2023
  1.0
  If you love your family members, think twice before dumping them here. I watched a dear family member suffer abuse from untrained low paid “caretakers” who are barely certified. We spent the majority of our time here having to keep an eye on the caretakers and provide additional care for our family member. The food they serve looks comparable to a public school cafeteria. I don’t know if they have made drastic improvements within the last year or two, but I seriously doubt it. I don’t want your sympathy, I want accountability.
• PF

  pauline forister

  Jul 26, 2017
  5.0
  We have been so very pleased with Brookdale!! We moved my mother-in-law to Brookdale Memorial City in January, and was so impressed with the facility and the entire process and transition of move in. Unfortunately, she had a fall and broke her hip and was needing a much higher level of care, so another search began. We looked at many places before visiting Brookdale Shadowlake, and were very discouraged, until we showed up here! As soon as we had our tour of Shadowlake, we were positive this would be the best fit for her. We have been so happy with her new home. The facility is clean, efficiently run, and well maintained. I would recommend starting your search at a Brookdale property before going anywhere else when searching for a home for your loved one!!
• TS

  Tyler Sutton

  Jul 14, 2017
  5.0
  I have lived at Brookdale Shadowlake for 11 years and I am quite satisfied here. We have a wide variety of activities. There are many ways that residents can contribute to the community. Management is accessible and is quick to act on complaints and suggestions. For many years I have been able to serve as a Resident Advocate and have had input in many areas. This has been important to me, and there is always room for others like me. The Caregiving staff is cheerful and helpful. The food is above average. Our buildings are kept clean and our grounds are well tended. New group activities are tried out all the time and assistance found for individual activities if requested. Anyone looking for a relaxing well cared for community would like it here.

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