First Step Learning Center

Reviews

• AB

  Alyssa Boxdell

  Aug 8, 2024
  1.0
  This is a daycare, not a learning center or school. If you are searching for a place that will watch your child, only. This is the place for you. But be ware, the daycare fed my child moldy bread. He had a diarrhea and vomited for 2 days, anytime he ate. The daycare also sent my child home in elderly underwear, depends. The daycare also sent my child home in an oversized shirt and nothing else on. It's important to note, everyday I send my child, a 3 year old toddler, with a backpack that contains 2 changes of clothes, shoes, 10 pull ups and socks. The bag stays stocked. The daycare does not allow anyone inside, children are to be dropped off at the front door and a daycare employee comes to get the child(ren). Why on the mentioned occasions my child was not properly cared for when we send him with spares is unknown to me. The school could not answer our questions. As a result I removed my child from there care. I do not recommend this daycare and suggest parents remove their children. Honorable mentions. The daycare sprays for bugs while children are present. I was dropping my child after an appointment only to see someone spraying down the hall (from the glass door entrence). The very same week, the school sent a note home of a lice outbreak and possible roaches. Once my finance allowed for me to remove my child, we did just that.
• JW

  Jada Williams

  Nov 21, 2022
  5.0
  Best Daycare I ever Chose my kid love it here and they have awesome staff, and whatever I ask they help me with. Love them , especially MsHudson 💕💕
• DS

  Danyale Shankle

  Jul 22, 2021
  5.0
  I just enrolled my 11 month old baby girl into their infant program and I would like to say that I am very, very impressed. I haven’t had much luck with daycares but this faculty and facility has really taken my baby as if she was their own. She comes home clean and happy, no diaper rashes, well fed, with daily reports on her behavior. I highly highly recommend. Your child is safe and trusted here. They did not give me any incentives or ask for this review, this is from a happy mother who has struggled to find a good, trusted daycare while I go to work.
• KC

  Keshia Cole

  Aug 14, 2019
  1.0
  I absolutely did not recommend this facility. It was overcrowded and the children were extremely loud with no structure or leadership. I didn’t get a chance to officially meet any of the instructors that my children would engage with throughout the day. On numerous occasions I would pick up my baby and he would be soaked with urine to the point where his clothes were wet and the pull up was beady and sagging. When I would ask why my baby was soaked I was told by they “teacher” that she is not the teacher she is just standing in while the teacher was out. I spoke to staff and the director who would promise to meet with me to discuss the issue but she was never available considering “her lunch break is 4 hours” according to staff.

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