Brookdale Redmond

Reviews

• CB

  Catherine Brooks

  Jan 2, 2026
  1.0
  Terrible place!! My husband was in "Memory Care" in this facility, with serious dementia. I explained upfront that he was pretty non verbal, hard of hearing and couldn't follow directions and needed assistance with most daily functions. He was unsteady and used a walker to get around. Their idea of caring for him was to put him in his private room, close the door and then complain that he WOULDN'T follow instructions and was incontinent and because of this they raised his care rate several thousand dollars. He had numerous falls from lack of monitoring, two of them sending him to the emergency room. After a couple of months he was so frail that he couldn't walk at all. The shared bathroom smelled so bad that it would make you gag. His room was cleaned only once in the several months he was there. I have moved my husband to a facility that understands how to care for a dementia patient with socialization, activities, and keeping them safe! Brookdale very top heavy on administrative staff and short of nursing staff that actually cares for their residents. Their financial department is also shady. Documentation was sent to my long term care for time my husband was not in their care. It was denied but because of this the reimbursement for the time he was there was also denied. Please do not send a loved one to this facility!!
• TJ

  Todd Johnson

  Aug 30, 2025
  3.0
  Short handed in memory care., mother in law not getting the care she needs
• LR

  Lori Rutherford

  Dec 22, 2024
  5.0
  I’m am very pleased with Joe, and his involvement with every single resident at Brookdale. I felt a personal connection he had with both of my parents, and they adored him. He made the passing of my parents very personal and heartfelt, as he respected them immensely, as well as myself. I’ve witnessed Joe’s involvement with all other residents at Brookdale, and he makes everyone feel cared for and important. 10 stars to Joe!! He’s a gem. ❤️
• DG

  David Green

  Oct 21, 2024
  5.0
  One of the staff personally purchased linens when my friend moved in and didn't have linens available. I only learned about this later but it was emblematic of the concern and care the staff showed for my friend and everybody else there.
• PW

  Paityn Wilson

  Jul 27, 2024
  1.0
  There workers are completely rude they don’t do there job and they just suck in all I wouldn’t recommend one of my family members were there and they didn’t change shower or take care of her!

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