Failed to notify family of falling except when she fell in the dining room in front of everyone. Supposed to have alarm on her bed so they can check on her and I didn't see it on her bed she fell again and I walked in and saw the bruises on her body and it's always. (Well she fell out of bed her left thigh and side were bruised up bad and she did have a tear on her left wrist but they couldn't tell me what happened I took care of her at home for years and she never had any marks on her unless she bumped into something. Never have met the Dr and I don't think he has been there
MQ
Mrs. Quesenberry
Aug 10, 2021
5.0
My father and family had a wonderful experience during the time he stayed here. They provided for all his needs and even his quirks. We were kept aware of any issues with his health, care or well being. The care he received was unbelievably good and so very appreciated. I found the staff both professional and compassionate. We built relationships with the staff and management and are thankful that we chose The Vineyards for his care. I would be suspicious of any bad reviews posted about this place as he was there for a long time with no complaints from my very picky family. We were more than very satisfied with this place.
BH
Beth Hill
Jun 28, 2021
1.0
Unprofessional, dishonest, substandard care, poor communication. We were lied to and mislead by the owner. I would not recommend this facility to anyone. Grateful our loved one is no longer there.
Just one example of our experience. I arrived at the front door of the facility for a scheduled visit. Before I opened the door I heard excessively loud heavy metal music blaring from inside. I proceeded to ring the doorbell for 15 minutes before anyone noticed I was there. When they finally opened the door I was already speaking with the sherrifs office. They said they had been busy getting residents ready for bed. How could any elderly patient possible settle in to sleep or be calm in that environment? Please, don't subject your family to this.
Frequently Asked Questions About The Vineyards at Concord
What type of services does The Vineyards at Concord provide?
The Vineyards at Concord offers skilled nursing and long term care services.
Where is The Vineyards at Concord located?
It is located at 119 W High St, Frankfort, OH 45628, USA.
What are the operating hours of The Vineyards at Concord?
The Vineyards at Concord is open 24 hours a day, 7 days a week, from 00:00 to 23:45 every day.
What phone numbers can I use to contact The Vineyards at Concord?
You can reach them at their main phone number +1 740-998-4777 or their alternate phone at +1 740-998-4779.
What payment options are accepted at The Vineyards at Concord?
They accept payment via cash, check, and invoice.
How can I learn more or get in touch with The Vineyards at Concord online?
You can visit their website at https://www.vineyardsatconcord.com or reach out via email at jhicks@vineyardsatconcord.com. They also have a Facebook page at https://www.facebook.com/TheVineyardsAtConcord.
Which nearby places can I visit before or after my appointment at The Vineyards at Concord?
Nearby attractions include Paint Creek Recreational Trail for outdoor activities, Bostic Field for active life events, and Old Town Heritage Church for community gatherings.
Is there a nearby school that families might be interested in around The Vineyards at Concord?
Frankfort Elementary School and Adena Local School District are nearby educational institutions.
Where can visitors find dining options near The Vineyards at Concord?
Nearby dining includes Duders BBQ LLC, Old Town Pizzeria, Frankfort Pizza, and The Frankfort Eatery.
What other community services and stores are located near The Vineyards at Concord?
Nearby services include Chillicothe and Ross County Public Library, Concord Township Fire and EMS, United States Postal Service, Dollar General, and LCNB National Bank among others.