Business Details
About
Retirement CommunityAlzheimer's CareNursing HomeAssisted Living FacilityBrookdale Senior Living
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency.
We're here to help you through the uncertainty of what's next and provide assistance during the journey.
Location
Brookdale East Niskayuna
2861 Troy Schenectady Road, Niskayuna, NY
12309, United States
Hours
Reviews
4.2
13 reviews
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10
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- AEAnnalara EllerupAug 4, 20252.0I don’t understand the positive reviews! Other than the care staff (not management) being lovely, there is absolutely nothing going on for the residents. They even keep the 2 wings separated 95% of the time, the courtyard is locked and no one has the key on the weekends. They are so understaffed that it can take up to 15-20 minutes to find someone if help is needed. Rarely a reception to let you in or out. Any concerns with management falls on deaf ears- even the care staff complained about management. I won’t even go into the laundry system! Everything disappeared! Mom always blamed. Mom now at Perergine in Colonie and it’s fantastic. Both wings open at all times with numerous lounge and dining areas. Everywhere you look there is a staff member. There are activities throughout the day. Her clothes are not missing or damaged. And mom is never blamed for anything. And mom is much happier. An after thought…. Because I’m still so disturbed by the management staff’s concern for the residents: when mom moved out (was asked to leave actually- we believe it was because we complained too much about the care given) the director Elizabeth didn’t even bother to come out of her office to say good-bye or wish mom well. She was right there in her office watching us move mom out. Truly disturbing.
- ABAmirah BarrosJul 18, 20241.0I called for general information and the person I was speaking to hung up on me b/c I said I prefer speaking over the phone then coming in just to get general information , I pressed option two I believe it was for the director , horrible customer service
- JCJames CroninMay 19, 20225.0I can not say enough about the personnel at Brookdale East. They took very good care of my mother. They we always polite and professional and went out of they way to make her stay as comfortable as possible.
- KCKathleen CarrollApr 28, 20205.0My mom was a resident of Brookdale, eventually moving on to long term skilled nursing. At Brookdale she was treated with love & respect by her aides, and everyone from the director to the cleaning staff. In addition, I was always made to feel welcome on my almost daily visits. It was heartbreaking to have to move my mother from my home to theirs, but Matthew and all the staff helped me deal with the move as much as they helped her. It’s a great place and I had never to worry while she was living in their care.
- GUGoogle UserJul 9, 20175.0My Aunt is here now,the place is amazing,staff is wonderful and very helpful,the facility is so clean and kept up it looks brand new.She is in great care.
Frequently Asked Questions About Brookdale East Niskayuna
What is Brookdale East Niskayuna?
Brookdale East Niskayuna is a retirement community offering health and wellness services, including dementia care, skilled nursing, memory care, therapy, hospice, and independent living.
What are the operating hours of Brookdale East Niskayuna?
Brookdale East Niskayuna is open 24 hours a day, 7 days a week.
Where is Brookdale East Niskayuna located?
It is located at 2861 Troy Schenectady Road, Niskayuna, NY 12309, USA.
How can I contact Brookdale East Niskayuna to schedule a tour?
You can schedule a tour by visiting their website at https://www.brookdale.com/en/communities/brookdale-east-niskayuna.html or calling +1 518-782-7381.
Does Brookdale East Niskayuna provide emergency assistance?
Yes, their staff is available 24/7 to be alerted to emergencies and provide necessary assistance.
What types of care services are offered at Brookdale East Niskayuna?
They offer dementia care, skilled nursing, memory care, therapy, hospice, home health, life care, continuing care, and independent living services.
Is Brookdale East Niskayuna affiliated with any larger organization?
Yes, it is part of Brookdale Senior Living, a well-known retirement community organization.
What nearby medical facilities can residents of Brookdale East Niskayuna access?
Nearby medical facilities include Clare Bridge of Niskayuna, which provides skilled nursing and health services, as well as Animal Hospital of Niskayuna and Niskayuna Animal Hospital for veterinary needs.
Are there any nearby community services around Brookdale East Niskayuna?
Yes, nearby community services include the Niskayuna Fire District 2, Niskayuna Town government offices, and IBEW Local 236, a social service organization.
What local attractions or services might be interesting to visitors near Brookdale East Niskayuna?
Visitors might enjoy nearby places such as Maple Ski Ridge hotel for accommodations, Time Travelers antique store, and Integrity Entertainment cinema for leisure activities.