Business Details
About
Non-Profit OrganizationGymSwimming Facility
Location
Hours
Reviews
3.8
180 reviews
5 stars
97
4 stars
26
3 stars
10
2 stars
13
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted severe issues with customer service, particularly regarding membership cancellations and billing disputes, leading to frustration among members.
Facility Condition
While many praised the cleanliness and variety of equipment, several reviews noted that certain facilities, like the pool and weight room, are overcrowded and in need of upgrades.
Community Atmosphere
The YMCA is appreciated for its friendly staff and community-focused environment, with many members expressing a sense of belonging and enjoyment in the diverse clientele.
Class Availability
Members expressed dissatisfaction with the limited availability of classes and restrictive hours, particularly for swimming and group activities.
- RPRyan Phillips3 days ago1.0The didn't process my employer discount or my cancellations appropriately. My attempts to resolve the issue were ignored. Calls and emails were not responded to. In the end, I was able to dispute the charges with my credit card. Some charges were too old to dispute, which shows you how long I had been unsuccessfully seeking a resolution from the YMCA. Really disappointing. They give the YMCA a bad name.
- JDJess DavisDec 31, 20254.0Very solid community option with a lot of ways to get a good workout in. Membership has really grown, which is a good thing for keeping the doors open, but it's now quite crowded and they need to seriously explore how to expand the weight room as it can only comfortably accommodate about 15 people in its current form. Also, I hope they end the policy of locking the downstairs group exercise room while school is in session. I understand they don't want the students to go in there, but with how many Y members work out during the daytime at this point, I'm confident an adult would always be in there. Sounds like I'm ranting, but honestly otherwise I love it. It's a great deal, the staff is very friendly, and so are the people who go there.
- LALala ArmstrongOct 26, 20255.0Earnest Mahir Abdul-Mateen M-16 Mateen
- BBBonnieOct 19, 20251.0Prospective members should be aware of severe administrative issues with billing and membership termination. I initiated an in-person cancellation on May 16, 2025. Timeline of Administrative Failure: • Billing: I have been improperly charged for five consecutive months (June - October 2025). • Contradictory Confirmation: In July, staff confirmed my cancellation was "processed" via email. • Record Failure: Today (October 19), staff finally admitted they had no record of my cancellation, contradicting the July confirmation. This demonstrates a critical failure in internal record-keeping and customer service follow-through. Be prepared for a lengthy and frustrating process to stop billing.
- EXEva XiaoOct 13, 20254.0I only come for the indoor pool and have had a really positive experience! The women’s locker room and showers are clean and the lifeguards I’ve encountered are helpful and nice (I forgot goggles and a swim cap once & they lent me both). The downsides are that 1) the pool is only open at certain times, which are posted on the website, and 2) it can get quite crowded in the evenings and mornings. There might be 2-3 people per lane, which isn’t ideal
Frequently Asked Questions About Bedford-Stuyvesant YMCA
Where is the Bedford-Stuyvesant YMCA located?
It is located at 1121 Bedford Avenue, Brooklyn, NY 11216, USA.
What are the opening hours of the Bedford-Stuyvesant YMCA?
The YMCA is open Monday through Friday from 6:00 AM to 9:30 PM, and on Saturday and Sunday from 8:00 AM to 5:00 PM.
What types of facilities does the Bedford-Stuyvesant YMCA offer?
The YMCA offers facilities such as a gym, indoor swimming pool, fitness center, and youth organization services.
Does the Bedford-Stuyvesant YMCA offer any sports programs?
Yes, the YMCA provides services including baseball programs.
Is the Bedford-Stuyvesant YMCA a non-profit organization?
Yes, it is categorized as a non-profit organization.
How can I contact the Bedford-Stuyvesant YMCA?
You can reach them by phone at +1 718-789-1497 or visit their website at https://ymcanyc.org/locations/bedford-stuyvesant-ymca.
Are there any nearby schools close to the Bedford-Stuyvesant YMCA?
Yes, Bedford Academy High School, which includes a high school and elementary school, is nearby.
What dining options are near the Bedford-Stuyvesant YMCA?
Nearby dining options include Lucy's Vietnamese - Bedford Stuyvesant and Art Shack Cafe/Bar.
Where can visitors store their luggage near the Bedford-Stuyvesant YMCA?
Bounce Luggage Storage - Bedford offers luggage storage nearby for visitors.
Are there places near the Bedford-Stuyvesant YMCA to enjoy arts and entertainment?
Yes, visitors can check out LAND Studio and Gallery or Artshack Cafe and Bar for art and community events.