Assisted Living FacilityNursing HomeSocial Services Organization
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency.
We're here to help you through the uncertainty of what's next and provide assistance during the journey.
8/1/25
This review is more about management and the contract structure of this local facility
The investigation is still ongoing
Emily is the Executive Director
Haley is in Sales
Angela is finance
Issue my mother is there in Hickory and was there on 6/6/25
However Haley sent contracts that started in May of 2025 and not sure why we didn’t even get a key or move into the apartment until 6/4 at earliest
So my opinion billing should have started 6/1/25 or even after no staff was caring for my mother etc,
Today 8/1/25
We got a bill that charged the large room price and we are in a smaller room a difference of $200 each month
They want us to enroll into automatically paying etc, when we brought this to their attention to do something to correct it they hide behind the “contract “ which is very confusing and never went over it face to face
Anyway,,, if I called the cooperate office in Brentwood Tn and opened a investigation
Plus’s review on BBB but they are not a member
But state law requires them to be supervised by NCDHHS, I know the workers there do great job but,,, I have videos and photos of things there that mgt can control
They need to do what is right and stand by the pricing they gave in emails
fix the contract so it’s clear and not confusing to all
It’s not clear to new folks doing this
But I see them as crooks and shady people lining their pockets or getting credit for full bed/apartments,, It’s expensive and we should only be charged for what we are using
*They know what they are doing
And can fix it simply
Ball is in their court hopefully they do what is right
EP
Emily Paxton
Jun 1, 2025
5.0
100 percent deficiency free state survey.
TS
Tamara Slape
Nov 22, 2021
5.0
My dad is a resident here in this community. Everyone has always helped with whatever the issue maybe at the moment. Dedra is amazing!
Frequently Asked Questions About Brookdale Falling Creek
What types of care services does Brookdale Falling Creek offer?
Brookdale Falling Creek provides services including Assisted Living, Dementia Care, Skilled Nursing, Memory Care, Therapy, Hospice, Home Health, Life Care, Continuing Care, Retirement Community, Independent Living, and Health and Wellness.
Where is Brookdale Falling Creek located?
It is located at 910 29th Avenue Northeast, Hickory, NC 28601, USA.
What are the operating hours of Brookdale Falling Creek?
Brookdale Falling Creek is open 24 hours a day, 7 days a week.
How can I schedule a tour or reservation at Brookdale Falling Creek?
You can schedule a tour by visiting https://www.brookdale.com/en/communities/brookdale-falling-creek.html or call +1 828-328-6090 for assistance.
What safety features does Brookdale Falling Creek provide?
The community has staff available 24/7 to respond to emergencies, ensuring constant care and safety for residents.
Since when has Brookdale Falling Creek been established?
Brookdale Falling Creek has been established since 1978.
Are there other retirement communities near Brookdale Falling Creek?
Yes, nearby retirement communities include Solista Hickory and Holiday Pinecrest, providing additional living options in the area.
What nearby recreational activities are available close to Brookdale Falling Creek?
Nearby recreational activities include Foothills Gymnastics for gymnastics and sports, and the Catawba Valley Obedience Club offering dog training and pet services.
Are there local churches near Brookdale Falling Creek for spiritual services?
Yes, nearby churches include Unity Lutheran Church, Iddpmi Casa De Misericordia Pentecostal Church, and Tabernacle Baptist Church.
How can nearby places assist visitors to Brookdale Falling Creek?
Visitors can use nearby USPS for postal services, enjoy meals at J. McCroskey's Irish Pub & Grill, or shop at Redbox kiosks, making the visit to Brookdale Falling Creek convenient and pleasant.