EagleCrest

Reviews

• BH

  Bill Hyden

  Aug 28, 2021
  5.0
  My Mother and Father have both been living at EagleCrest for a few years now. Currently my Father lives in the EagleCrest Commons, and my Mother lives at the EagleCrest Arbor. I cannot thank the staff at EagleCrest enough for all the care and support that they have given to my parents. In addition, the support they have given to me and my family as we have gone through this transition with our parents has been outstanding, and greatly appreciated. The entire staff is professional, friendly, caring and exceptional! I highly recommend EagleCrest.
• SR

  Shelley Rose

  Jun 5, 2021
  5.0
  After much research, I helped my Mom move into EagleCrest in late May. It has been absolutely transformative for her. My Mom has participated in exercise class, movies, afternoon socials, bingo, reading her paper on the deck, and so much more. She is eating regularly with EagleCrest's dinner option. The staff and residents are wonderful. It's like our new family!
• MO

  Marsha Olch

  Feb 1, 2021
  5.0
  Mom moved to EagleCrest’s Independent Living (IL) “Terrace” more than 10 years ago. She is now 87! At the time mom was 76, active and in great health. People often guessed she was in her 60s. She has aged gracefully in this caring community that adapts to her changing needs. At first her friends wondered “Why would someone so young want to move into a place full of “old people?” Any doubts quickly vanished. Mom’s decision was exceptionally good! She was still in her prime getting to know the people of EagleCrest – those who would become her new BFFs, the staff, and those in Assisted Living and Memory Care where she volunteered by visiting residents and supporting activities. She found her place and purpose along with the comfort and reassurance that if she began to have trouble with memory or ADLs, she would know this place as “home.” Mom never looked back. Now, she often queries, “Why do people wait so long?” Her advice: “Choose while you are young and know what you want! But think long term and be honest with yourself. You will need help one day!” The opportunities at EagleCrest have been ample and gratifying, from volunteering at the onsite children’s daycare program supported in partnership with the University of Northwestern, to being a “Mock Patient” for University of Northwestern nursing students, to delivering newspapers to other less mobile resident. Mom was part of the MN Orchestra lover’s group which monthly rode a van together to the “Afternoon Tea” series. There are many choices for exercise too. Mom joins the walking club during reasonable weather to make a loop of NW University campus. On Friday afternoons she would join the “wine therapy” ladies who all brought stories of their week’s adventures, laughing away their worries. Pre-COVID the activities were broad and interesting, and while they are more-limited now, she still sees her friends in the halls, all wearing masks and keeping their distance. Each making a game of trying to guess who the other is behind their masked face! The community room has been ideal for family gatherings offering a pool table for the grand children and ample room for just hanging out. Mom hosted a luncheon for a group of 15 friends. We arranged for food from EagleCrest’s culinary and supplemented with some favorite treats from Byerly’s. The support team at EagleCrest is exceptionally good. Their communication model is right-on using email distribution lists to families and caregivers, and individual calls as appropriate. Danielle (Dani), the fun-loving campus director is nothing short of amazing. She keeps the residents safe and well cared for and somehow, through COVID has mitigated the effects the fragile state of isolation has on the elderly. Every resident and their families have their own ideas of “the right thing to do.” While those opinions vary from one end of the spectrum to the other, she has kept everyone safe and as happy as anyone could be during these times. Most recently she successfully lobbied to include vaccinations for the Independent Living residents because it made sense to keep the entire community safe. No easy feat in these times. This saved families the separate responsibility of finding, scheduling, and receiving the Vaccine, all the while in keeping in the MDH program. In 2.5 hours, 119 residents were vaccinated. It was a good morning. Her only flaw seems to be that she is a Packers fan. But she is so cute in her fan-gear it is easy to forgive! Beyond Dani, everyone from the Resident Pastor to the maintenance crew (lead by a woman!) and those in the office are accessible and supportive. Mom loves her bi-weekly cleaning service and has become BFFs with each of the lovely ladies who has been in that role over the years. I am grateful beyond words for mom’s community. If I could give EagleCrest 100 stars I would. It has been a safe, joy-filled home for years. I can’t imagine mom being happier anywhere else.
• SC

  sally critchley

  Jan 28, 2021
  5.0
  I was the closest relative for my 90 year old cousin, a female, who had been successfully living independently since the age of 19. She was a successful business woman, who worked and succeeded at Ford Motors for 40 + years. This was a big transition for her, but because of the accommodations and caring staff, it was a very successful transition. Staff was friendly, caring, and knowledgeable. Communication between staff and myself was excellent. Her studio apartment gave her privacy when she needed it, but at the same time she was surrounded by staff members, who not only checked on her physical needs, but also provided companionship and whenever possible a variety of activities.The staff was compassionate and respectable.The staff had great advice which came from experience and background. The Roseville location was another plus.
• ES

  Edward Swain

  Jan 28, 2021
  5.0
  My 99-year old mom has thrived in the memory care part of EagleCrest for 8 years. The staff are all wonderfully caring, which is what makes EagleCrest a great place for people like my mom who can't remember new information, and therefore can get frustrated--and can be frustrating for staff to deal with. I know the staff gets special training for how to deal with memory impairment, but I also think the management must be wise about hiring and staff retention. Incredibly, my mother is still cared for by the same caring staff that were there when we moved her in 8 years ago. For instance, they know how to coax my mother out of bed for breakfast or for an exercise class. They also know that it's not the end of the world if my mother insists that she wants to stay in bed during a meal. They just find a snack for her later. Such flexibility is the sign of a well-run place!

Frequently Asked Questions About EagleCrest