Business Details
About
Nursing Home
Palmer Healthcare Center provides short-term care, long-term care, and rehab services to the Palmer, Massachusetts area.
Location
Hours
Reviews
2.1
7 reviews
5 stars
1
4 stars
1
3 stars0
2 stars
1
1 star
4
- AWAnthony WallaceJun 21, 20241.0I find it hard to believe that there aren’t more bad reviews on this facility. You really have to look on the DPH website to see the fines charged and formal complaints made…so please do that before you place your loved one here. My mother was there for 2 years before we were able to transition her back home and I shutter to think of the care, or lack there of, that she would have received if we weren’t constantly advocating for her. I’ve been in several nursing homes and worked in them as well…this is the worst. No accountability, constant staffing issues, staff always on their phones, nurses FaceTiming while distributing MEDS. My mother nearly got the wrong meds when we were there, I don’t know how many times she actually got the wrong meds when we weren’t there. The place is old, yes, but being old doesn’t mean it has to be dirty! Don’t let them tell you they are building a new facility…they’ve been “building” it for years. They also claim improvements to the current facility on their taxes (public information) yet they don’t actually do improvements. They (Administration) only care about money, probably so they can continue to pay into lobbyist groups (also public information). Do your research on this place and Administration, owners, and former partners. We wish we did but now that we have my mom back home and we don’t have to fear retaliation, it is now time make others aware . We aren’t alone. I’m hoping others share their experiences.
- GLGail LittleOct 5, 20231.0Horrible nursing home!!!!!!!! Mother mother who is a diabetic has dementia and didn't eat her food. I receive a telephone call from the nurse name Kim that she had to be taken to Baystate. M C. for hyperglycemia. Her blood sugar was 21 which could have sent her into a diabetic coma.
- DIDonna Say it like it isApr 30, 20195.0Palmer Healthcare has come a long way. There has a tun if cosmetic repair. I do have to say that the CNA’s need to be followed up on a lot more. Over all this place looks and smells better then before I am happy to say that this is the best D.O.N. They have ever had. Keep up the good work Maintenance
Frequently Asked Questions About Palmer Healthcare Center
When is a nursing center needed?
A nursing center becomes necessary when family members can no longer meet the patient's care requirements or when continuous nursing care is deemed essential. It's advisable to begin planning and discussing this option early to ensure a well-thought-out course of action.
How do I know which nursing center to choose?
It's recommended that you and your family members evaluate multiple nursing centers. Given that placement often occurs rapidly, it's beneficial to contact, visit, and tour as many facilities as possible. During these visits, be sure to ask questions that address what you believe will be most crucial for your loved one's well-being.
Is there someone that can help us select the right nursing center?
Your physician or a member of your healthcare team can often provide recommendations for suitable nursing centers. If you or a loved one is hospitalized, a social worker or case manager can also assist in the selection process, offering valuable guidance and information.
Who pays for nursing home care?
The social worker at the hospital or nursing center will assist in determining the appropriate payment source, which may include Medicare, Medicaid, or private insurance. If Medicaid is needed to cover nursing home expenses, you'll be referred to a Medicaid worker who can guide you through the application process.
Will my long-term care insurance pay for the nursing home?
Long-term care insurance is becoming more prevalent, but coverage can vary significantly between providers and policies. It's crucial to consult with your insurance carrier to understand the specific coverage your policy offers for ongoing, long-term care.
What happens if I run out of money?
When 'private pay' residents have depleted most of their financial resources, they typically become eligible for Medicaid. If Medicaid is required to cover nursing home costs, we will connect you with a Medicaid worker who can assist you with the application process.
What can I do to make the transition easier for my loved one?
To ease the transition, maintain an active presence in your loved one's life. Visit frequently and encourage friends to do the same. Participate in family meetings and events at the center. Bring familiar items like photos and mementos. Engage in conversations about their new environment and past experiences. Discuss current events to help maintain awareness. Regular visits and involvement in your loved one's care are essential for their well-being.
When is it necessary to consider a nursing center for a loved one?
A nursing center is needed when family members can no longer meet the patient's care requirements or when continuous nursing care is essential. Planning early is advisable for a smooth transition.
How can I choose the right nursing center for my family member?
Evaluate and visit multiple nursing centers, asking questions focused on your loved one's needs to determine the best fit. Rapid placement means early research is beneficial.
Is help available in selecting an appropriate nursing center?
Yes, your physician, healthcare team, hospital social worker, or case manager can provide recommendations and assist in choosing the right facility.
What are the payment options for nursing home care?
Payment can come from Medicare, Medicaid, or private insurance. A social worker will assist in determining the appropriate source and connect you with Medicaid workers if needed.
Does long-term care insurance cover nursing home expenses?
Coverage varies widely between policies, so consult your insurance carrier to understand what your policy covers for long-term care.
What steps should I take if funds run out during nursing home care?
Residents can become eligible for Medicaid when private funds deplete. The center will connect you with a Medicaid worker to assist with the application process.
How can I help my loved one adjust to life at Palmer Healthcare Center?
Visit frequently, encourage friends to do so, participate in family meetings and events, bring familiar items, and engage them in conversations to maintain familiarity and comfort.
What are the visiting hours at Palmer Healthcare Center?
The center has 24/7 staff and visiting hours, with the main visiting hours from 8:00 AM to 4:00 PM every day of the week.
Are there nearby healthcare facilities that complement Palmer Healthcare Center services?
Yes, nearby health services include Baystate Rehabilitation Care, Griswold Center, and Wing Memorial Hospital, which offer additional medical and rehabilitation support.
What local amenities are near Palmer Healthcare Center for visitors and residents?
Nearby amenities include Rondeau Ice cream shop and restaurant for refreshments, Faith Baptist Church for spiritual needs, and Palmer Green Apartments for accommodation options.