Brookdale Eddy Pond

Reviews

• MP

  Michelle Pickett

  4 days ago
  5.0
  When my aunt suffered a stroke, she was no longer able to return to the home where she had lived independently and thrived. My family suddenly found ourselves navigating unfamiliar territory and needing to secure appropriate care for her quickly. We toured several facilities, but the moment we visited Eddy Pond East, we knew it was the right place for her. From our first meeting with Lindy and through every subsequent interaction with the staff, it was clear that the entire team was committed to making this transition as smooth as possible—for my aunt and for our family. We utilized financing programs through Elderlife Financial, which allowed us time to prepare her home for the market, as well as the Aid & Attendance group, who guided us through the VA application process. Their support transformed what felt like an overwhelming undertaking into something manageable and straightforward. The kindness, compassion, and professionalism shown by every member of the Eddy Pond East team during such a difficult period left a lasting impression on us. Eight months later, the level of care, communication, and genuine concern for my aunt’s well‑being has remained consistently exceptional. The Health & Wellness team, in particular, demonstrates remarkable dedication, and even my brief interactions with the dining staff have shown how thoughtfully they engage with residents. Like many families, we initially questioned whether we had made the right decision. Time and again, the staff has reassured us through their actions that we absolutely did. I am deeply grateful for the care they provide. Knowing that my aunt is safe, supported, and truly cared for brings us a sense of relief we never imagined possible.
• SK

  Sharon Katz

  Oct 7, 2025
  5.0
  My brother has been at the facility for the past two years. He has received such good care from the beginning. I don’t feel he could be in a better place
• JS

  JW Sto

  Jul 30, 2024
  5.0
  Over the past few years, as my mother’s health started to decline, the tough decision was made to move her from the familiarity of her home to a safer environment. After receiving recommendations from friends whose family members had been at Eddy Pond, we decided that this would be the best place her. Not only was this move to Eddy Pond in the best interest of my mother's physical health and overall well-being, it also brought me peace of mind that she was in the hands of a skilled and supportive team of professionals. Living out of state made it challenging to be actively involved in her care. The staff at Eddy Pond kept me updated and included me in decision-making when necessary. My mother's safety and care were my top priorities, and I am grateful for the attentive care she has received. Furthermore, the social activities at Eddy Pond are tailored to her abilities, the facility is well-maintained, and the staff and administration is accommodating and friendly.
• KC

  Kathleen Cashin

  May 26, 2023
  4.0
  My Aunt moved into Brookdale Eddy Pond in March and thus far, I have seen an improvement in her disposition. She has made friends and participates in social activities. The staff is friendly and caring. They are proactive with any issues or concerns that she or the family may have.
• DR

  Doug Rayworth

  Jan 5, 2022
  5.0
  We love Brookdale at Eddy Pond West for our Mom. Overall this is a safe place for residents that need assistance with their daily life. The common areas are clean as are the residents rooms. They have great food selection for the meals through the day. The aids are responsive to the needs of the residents. The residents look happy and are as active as they want to be.

Frequently Asked Questions About Brookdale Eddy Pond