Brookdale Vernon Hills

3.9
53 reviews
Brookdale Vernon Hills

About

Assisted Living FacilityRetirement CommunitySocial Services OrganizationNursing Home
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey.

Location

Brookdale Vernon Hills
145 N. Milwaukee Avenue, Vernon Hills, IL
60061, United States

Hours

Reviews

3.9
53 reviews
5 stars
36
4 stars
2
3 stars
1
2 stars
3
1 star
11
  • AS
    Aristotle Smith
    Oct 16, 2025
    5.0
    Dear Natasha (Theodore), ( w/cc Ms.Lisa Novelli ) Kudos on an excellent tour and conversation ref: Brookdale amenities and lifestyle… Thank you for a great visit and as discussed, pending the PI suit I will certainly keep Brookdale on my radar screen… Many thanks, - John
  • AC
    Ashley Conley
    Sep 6, 2025
    5.0
    My husbands grandpa has been here for a couple of years now and he’s thriving and doing wonderful. Great piece of mind knowing he has people looking over him while he still continues to live independently.
  • ZF
    Zachary Farina
    Sep 6, 2025
    5.0
    Friendly staff and grandparents day event was a blast!
  • TB
    Tami Balfour
    Jun 30, 2025
    1.0
    In the past year I have seen a significant decline in the quality of care at Brookdale. There is an alarming rate of staff turnover, leaving little time for proper training. My mother is in the memory care unit where she is suffering from the lack of essential care. I have tried to address this with staff who all seem incapable of giving any answers or any solutions. They say they will pass it along to administration with no results. Among my complaints are: bathroom is always dirty, feces visible on surfaces, wheelchair, walker and brace. Sunday I found her lying in bed with no sheets, only plastic mattress protector and covered with blanket soiled with blood and feces, which were also on shirt. There is also a lack of help with personal hygiene. Infrequent showers and tooth brushing for example. She is often dressed in clothing other than her own, things she would never wear. Her laundry is always mixed with other residents. Especially concerning is not getting her out of bed and her room enough. Denying them the respect and dignity they deserve at this vulnerable time in their lives is disgraceful!!
  • MM
    Marianne
    Apr 12, 2025
    5.0
    The food is surprisingly good for such a large community, and the programs and activities can't be beat!

Frequently Asked Questions About Brookdale Vernon Hills

What kind of living options does Brookdale Vernon Hills offer?

Brookdale Vernon Hills provides Assisted Living, Dementia Care, Memory Care, Retirement Community, and Independent Living options.

Where is Brookdale Vernon Hills located?

It is located at 145 N. Milwaukee Avenue, Vernon Hills, IL 60061, United States.