Assisted Living FacilityRetirement CommunitySocial Services OrganizationNursing Home
Welcome to your Vernon Hills, IL Brookdale Hawthorn Lakes, the national leader in senior living solutions for a simple reason: we help people age well. Our specialized offerings for America’s senior population provide independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home health, therapy and hospice. Call or schedule a tour today and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity. We strive each and every day to provide outstanding service and to form genuine bonds of caring with our residents and their families.
They charged my mom for large garbage bags tonight. They took away the flowers from my father's funeral that were placed in a group room with permission but they were removed by corporate? Allow the edits from me to continue throughout her stay. to be continued. They will nickel and dime you while also denying you everything. $8,000 out of pocket you would THINK they could cater to her needs. ETA 11/11/25: They addressed her concerns this evening. They explained that the garbage bags "the residents are responsible for garbage bags, not the 'short-timers' (mom's words)", and they accept funeral flowers often but 'break up the flowers to various residents and put them in vases often, and 'she' who visited to address this today (my mom asked me to leave her name out of this) will use this as a training opportunity for her staff.' I am very grateful that they addressed this with my mom, but at the very least, I had hoped that a public response to me would have also been addressed seeing as I now know that they have seen this review considering the conversation had today with my dear mom.
LD
Laima Dubauskiene
Oct 29, 2025
1.0
The contract was terminated without a proper notice by Brookdale management, they are not issuing a refund for half of the period after moving out. They are not answering questions and refusing to provide contact information of the department handling the refunds. 0/10, would not recommend.
DB
deanna Benveniste
Sep 6, 2025
5.0
They’re very warm and giving a take care of us very well. Are you always available? Great price
MK
Michael King
Sep 6, 2025
5.0
I love being at Brookdale Four Lakes. I was greeted warmly by Candace who spent so much time showing me the ropes and making me feel at home.
It is a beautiful place to call home!
LB
Linda Bucher
Sep 6, 2025
5.0
My dad stays here and we've been nothing but pleased with this place
Frequently Asked Questions About Brookdale Hawthorn Lakes
What types of senior living services does Brookdale Hawthorn Lakes offer?
Brookdale Hawthorn Lakes provides independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home health, therapy, and hospice services.
Where is Brookdale Hawthorn Lakes located?
It is located at 10 E Hawthorn Pkwy, Vernon Hills, IL 60061, US.
What are the hours of operation for Brookdale Hawthorn Lakes?
Brookdale Hawthorn Lakes is open 24 hours daily, Monday through Sunday.
How can I schedule a tour at Brookdale Hawthorn Lakes?
You can schedule a tour by calling +1 847-367-2516 or visiting their website at https://www.brookdale.com/en/communities/brookdale-hawthorn-lakes-al.html
When was Brookdale Hawthorn Lakes established?
Brookdale Hawthorn Lakes was established in 1978.
What category of facility is Brookdale Hawthorn Lakes?
It is categorized as an assisted living facility, retirement community, nursing home, and provides various senior care services.
Are there any medical services or hospitals near Brookdale Hawthorn Lakes?
Yes, nearby medical services include Integral Medical and Rehabilitation, Davita-Rms Life Lines & Disease Management, and Lifeline Vascular Care hospital.
What nearby places can residents visit for dining or leisure?
Residents can visit Portofino Italian Bistro for dining and Little Bear Lake for leisure and cabin accommodation nearby.
Are there financial advising services near Brookdale Hawthorn Lakes?
Yes, multiple financial advising services such as Daniel Venus, CLU - Northwestern Mutual, Luke McDermott - Northwestern Mutual, and The Sons Financial Group are nearby.
What is the best way for visitors to get helpful senior services in Vernon Hills?
Brookdale Hawthorn Lakes offers a range of senior living services and is conveniently located among health and medical providers, financial advisors, and community organizations to support seniors and their families.