Brookdale Hawthorn Lakes

4.7
76 reviews
Brookdale Hawthorn Lakes

About

Assisted Living FacilityRetirement CommunitySocial Services OrganizationNursing HomeBrookdale Senior Living
Welcome to your Vernon Hills, IL Brookdale Hawthorn Lakes, the national leader in senior living solutions for a simple reason: we help people age well. Our specialized offerings for America’s senior population provide independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home health, therapy and hospice. Call or schedule a tour today and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity. We strive each and every day to provide outstanding service and to form genuine bonds of caring with our residents and their families.

Location

Brookdale Hawthorn Lakes
10 E Hawthorn Pkwy, Vernon Hills, IL
60061, United States

Hours

Reviews

4.7
76 reviews
5 stars
67
4 stars
3
3 stars
1
2 stars
1
1 star
4
  • GG
    Gov Gal
    Dec 30, 2025
    4.0
    Our mom always said she’d end up at Hawthorne Lakes (Brookdale), and she did. There were many obstacles along the way to her getting there, including a stop off at another assisted living place first, hospitalizations, rehab, etc. She’s older than most residents and has substantial health issues, but a solid mind and memory. The team at Hawthorne Lakes bent over backwards to figure out ways to make it work for mom to be able to stay in her apartment there and get the help she needs. It was a refreshing change from where she had been before, and the Brookdale at Hawthorne Lakes team is so kind, caring, and professional. Not only that, it was priced well under the other place, which had great facilities but lacked the care and staff. The only reason for not giving Brookdale 5-stars has to do with the facility itself. It’s a bit narrow in some hallways and when everyone is out and about, it can get a little tight in some common areas, especially when so many residents are using walkers and wheelchairs. That being said, they make it easy for families to spend time together in special rooms or to even reserve a dining area for a special occasion, which our family has done several times. We’ve loved dealing with everyone at HL Brookdale, and know that they will do everything in their power to problem-solve a situation to make it workable and comfortable for the resident and their family.
  • HG
    Harry Goldberg
    Dec 30, 2025
    5.0
    My mom has been at Brookdale Hawthorn Lakes for 16 months now. She really is happy about her decision to move here. She lived in her home since the mid 70’s. From day one she met people and has made new friends. The staff is warm and friendly and everyone seems to know her. I would recommend Brookdale Hawthorn Lakes to everyone.
  • MM
    mcinguy
    Dec 18, 2025
    5.0
    Great new home. Great staff💜
  • JS
    Joanna Skora
    Dec 11, 2025
    5.0
    Facility is nice. Staff is caring and dedicated.
  • DB
    Danielle Bennett
    Nov 10, 2025
    1.0
    They charged my mom for large garbage bags tonight. They took away the flowers from my father's funeral that were placed in a group room with permission but they were removed by corporate? Allow the edits from me to continue throughout her stay. to be continued. They will nickel and dime you while also denying you everything. $8,000 out of pocket you would THINK they could cater to her needs. ETA 11/11/25: They addressed her concerns this evening. They explained that the garbage bags "the residents are responsible for garbage bags, not the 'short-timers' (mom's words)", and they accept funeral flowers often but 'break up the flowers to various residents and put them in vases often, and 'she' who visited to address this today (my mom asked me to leave her name out of this) will use this as a training opportunity for her staff.' I am very grateful that they addressed this with my mom, but at the very least, I had hoped that a public response to me would have also been addressed seeing as I now know that they have seen this review considering the conversation had today with my dear mom.

Frequently Asked Questions About Brookdale Hawthorn Lakes

What types of senior living services does Brookdale Hawthorn Lakes offer?

Brookdale Hawthorn Lakes provides independent living, assisted living, memory care, skilled nursing, continuing care retirement communities, home health, therapy, and hospice services.

Where is Brookdale Hawthorn Lakes located?

It is located at 10 E Hawthorn Pkwy, Vernon Hills, IL 60061, US.