Assisted Living FacilityNursing HomeRetirement CommunitySocial Services Organization
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency.
We're here to help you through the uncertainty of what's next and provide assistance during the journey.
We were sold the Brookdale dream and are receiving a nightmare.
Incentives sold at Brookdale are a room that will be cleaned and laundry that will be washed.
Each time I have visited my dad his bathroom is filled with an aroma of urine and has fecal matter where you can see he has had a hard time and accidents along with no toilet paper.
His laundry is always dirty, is ruined from sitting for so long with urine and every single time you ask someone to clean or do the laundry you are told the same excuse of being short staffed.
From the first week he began residency I had to take laundry home and wash it myself.
When my dad was placed on hospice, he began receiving more care services through hospice along with an additional 58 hours per week of outsourced caregiving paid for through the VA.
Somehow Brookdale raised their services another $1100, which makes absolutely no sense since he is now receiving other outsourced care.
They are charging for services that are not even being provided and double dipping on services provided through the outsourced agency.
Once the caregiving agency started I began hearing that the employees at Brookdale were refusing to change my Dad at night and that when they arrive he is soaked.
The employee from the caregiving agency even took my Dads clothes home to wash them herself after receiving the same excuse about being short staffed.
They have been “short staffed” since we arrived. Billing is never short staffed.
It is absolutely appalling to have to not only already go through your loved one being placed on hospice but also neglect while being upcharged for services not being performed.
**I would like to add that Brookdale did work with me on fixing these issues and fixed the billing as well.
DM
Deb Moser
Mar 6, 2022
5.0
A big thank you to the brookdale staff that has been so helpful in working with our family. Starting with Kris to Mindy, Danielle, Jonelle, Colleen and others, we appreciate what YOU do for us.
Frequently Asked Questions About Brookdale Lewiston
What types of care services does Brookdale Lewiston provide?
Brookdale Lewiston offers a range of services including Assisted Living, Dementia Care, Skilled Nursing, Memory Care, Therapy, Hospice, Home Health, Life Care, Continuing Care, Retirement Community, Independent Living, and Health and Wellness.
Where is Brookdale Lewiston located?
Brookdale Lewiston is located at 2975 Juniper Drive, Lewiston, ID 83501, United States.
What are the operating hours of Brookdale Lewiston?
Brookdale Lewiston is open 24 hours a day, 7 days a week, providing continuous care and emergency assistance.
How can I schedule a tour or make a reservation at Brookdale Lewiston?
You can schedule a tour or make a reservation by visiting their website at https://www.brookdale.com/en/communities/brookdale-lewiston.html or by calling their main phone number at +1 208-746-8676.
Does Brookdale Lewiston have a presence on social media?
Yes, Brookdale Lewiston has a Facebook page at https://www.facebook.com/202291913118836 and a Twitter handle @brookdaleliving.
What is the philosophy or mission of Brookdale Lewiston regarding senior living?
Brookdale Lewiston aims to enhance life with interesting people and make wellness a reality, supporting residents to live well and age well, with 24/7 emergency assistance and guidance throughout their journey.
Are there any nearby medical facilities or health clinics close to Brookdale Lewiston?
Yes, there are several nearby health facilities including ClearView Eye Clinic, TriState Family Practice Lewiston, SEL Health Clinic - Lewiston, and medical professionals like John B. Rudolph, D.O. and Mary S. Crowell, D.O., which can be convenient for residents' medical needs.
What nearby retirement communities or assisted living facilities are close to Brookdale Lewiston?
Nearby options include Royal Plaza of Olympus Retirement Living, ROYAL PLAZA of Olympus Living, and Cascadia of Lewiston, offering additional assisted living and health services in the area.
Where can residents and visitors find shopping or retail stores near Brookdale Lewiston?
Close to Brookdale Lewiston, residents and visitors can enjoy shopping at Clearwater Candle Company (home goods and candles), Chacos (shoe store), and North 40 Outfitters (outdoor gear and sporting goods).
Are there nearby real estate services or apartments close to Brookdale Lewiston?
Yes, nearby real estate and accommodation options include Troon Apartments, Turnberry Apartments, Steve Knight Team (real estate agent), Heather Graffee Realtor/Re/Max Rock-N-Roll Realty, and Kaden Wilks, Realtor.