Business Details
About
Funeral HomeFuneral DirectorCasket ServiceCremation Service
Southern Funeral Care provides cremation options and memorial services from our memorial home in Riverview, FL.
Details
- Onsite servicesAvailable
- Free parking garageNot available
- Free parking lotAvailable
- Free street parkingNot available
Location
Hours
Reviews
4.5
33 reviews
5 stars
29
4 stars0
3 stars0
2 stars0
1 star
4
- CTCynthia TatumJan 11, 20251.0If I am limited to words, then I will certainly run over. First, I attempted to report this business to the Better Business Bureau, but not surprisingly, they are not accredited by the BBB. Briefly, we initiated cremation services on 3 Jan 25 at 2pm for my sister who was killed on New Years Day. Mark Vargo was all business on the phone. In person, he toned it down a bit more. We did what needed to be done. He stated "mid week" for us to pick up the cremains. I called the office on Tuesday afternoon. The lady who answered was very impersonal. She stated "she has been cleared for cremation" but offered no further information. When I asked about an update, she stated "well, it's only Monday" when in fact it was Tuesday. She continued to be cold and impersonal. She stated "Wednesday or Thursday, but by the end of the week". I was preparing to return to my home state and told her that it could NOT be Friday. Pretty much, the call ended in a "don't call us we'll call you". Wednesday came and went without ANY communication or update. I didn't call because I could not bring myself to become as agitated as I did on Tuesday. Thursday came-no call, no update, no communication. So-I called close to 3 pm. A younger woman answered-very aloof, very impersonal. I asked to be given an update, she placed me on hold. When she returned, get this, she stated "we have the remains here, we just have to put them in the urn. Oh yeah, the death certificates are here, too". If you are not as upset as I was after reading this interaction so far, then society is beyond salvage. I told her, when can we pick it up. "Uh, maybe 4" but this answer was posed more like an unsure question. In summary-this was NOT the way a company conducts themselves in a families' time of need. We were NOT waiting for the cable guy! The lack of empathy, sympathy, and just plain professionalism has scarred us at the worst time of our live. Had we been a family dependent on the generosity of others for transportation, we would have been in a bad spot. I will file a complaint with the Funeral Association in Tallahassee because this can NOT go unreported. If you seek the services of this company, put someone in charge that does not have a direct tie to the deceased, because their feelings will not be respected as they should be.
- BLBrenda LittleJul 14, 20245.0The care, attention to detail and consideration was exceptional. We were facing a very difficult time with a potentially challenging family dynamic. Mark, Linda and their team created an amazing experience for our family and end of life services for our mother that she would have loved. Thank you.
- JPJohn ParrJul 13, 20235.0Mark and his staff were outstanding from the first contact and through out this process for my wife. We could not be more satisfied.
- OPOmar PerezJan 16, 20165.0Professional care and service!
- NKNina KMay 31, 20135.0Choosing a funeral home and deciding on funeral services come at the most difficult time of your life. But the compassion, care, and personal attention and service we received from Southern Care staff was wonderful. Mark Vargo and his team literally took us by the hand and walked us through each and every step. The visitation room is beautifully appointed and was very comfortable for receiving family and guests. I highly recommend them.
Frequently Asked Questions About Southern Funeral Care
What types of funeral services do you offer?
At Southern Funeral Care, we provide a range of services, including traditional funeral services, basic cremation, traditional cremation, and veteran funeral services. Each option can be customized to create a meaningful tribute to your loved one.
What is included in a traditional funeral service?
A traditional funeral service typically includes a viewing or visitation, a funeral ceremony at our chapel or another location, transportation of the deceased, and completion of necessary paperwork. We'll collaborate with you to determine specific details and any additional elements you wish to incorporate.
Can you explain the difference between basic cremation and traditional cremation?
Basic cremation is a simple process that includes only the essential steps for cremation without additional services. Traditional cremation, on the other hand, involves a service or gathering and may include a viewing before the cremation, allowing family and friends to pay their respects.
What services do you provide for veterans?
We offer specialized services for veterans that include assistance with veteran benefits, coordination of military honors, and arrangements for burial in veteran cemeteries, ensuring a respectful tribute to those who served.
What merchandise do you offer?
Our merchandise selection includes caskets, urns, memorial keepsakes, and burial attire. We'll assist you in choosing options that align with your preferences and financial considerations.
How do I begin making funeral arrangements?
To initiate funeral arrangements, please contact us by phone or visit our facility. Our compassionate staff will listen to your needs, address your questions, and guide you through the process, whether you're planning in advance or require immediate arrangements.
Can I pre-arrange my funeral?
Yes, we encourage pre-arrangements as a way to alleviate the burden on your family and ensure your wishes are fulfilled. Our team will explain your options and help you create a plan that meets your specific needs.
What should I bring when I meet with you to make arrangements?
When meeting to make arrangements, it's helpful to bring relevant documents such as the deceased's identification, military discharge papers (if applicable), and any pre-arrangement documentation. If you don't have everything, don't worry - we'll assist you in obtaining the necessary information.
What if I have more questions or need guidance during the planning process?
Please don't hesitate to contact Southern Funeral Care if you have additional questions or require guidance. Our team is committed to supporting you and addressing any inquiries you may have throughout this significant time.
Are your services available to all residents?
Yes, our services are available to all residents. We are dedicated to providing compassionate care to everyone in our community. We serve families in Riverview, FL, and the surrounding areas. Please contact us if you need assistance or have any questions.
What types of funeral services does Southern Funeral Care offer?
Southern Funeral Care offers traditional funeral services, basic cremation, traditional cremation, and specialized veteran funeral services. Each can be customized to honor your loved one.
What is included in a traditional funeral service at Southern Funeral Care?
A traditional funeral service typically includes a viewing or visitation, a funeral ceremony at the chapel or another location, transportation of the deceased, and completion of necessary paperwork.
How does basic cremation differ from traditional cremation?
Basic cremation includes only the essential cremation steps without additional services, while traditional cremation involves a service or gathering and may include a viewing before cremation.
What special services are offered for veterans?
Veteran services include assistance with benefits, coordination of military honors, and arrangements for burial in veteran cemeteries to honor those who served.
What payment options are accepted at Southern Funeral Care?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Southern Funeral Care accessible for people with disabilities?
Yes, the facility has wheelchair-accessible entrances, seating, restrooms, and is a transgender safe space welcoming LGBTQ individuals.
What are Southern Funeral Care's hours of operation?
They offer 24-hour availability every day of the week.
Are Southern Funeral Care's services available to all residents in the area?
Yes, services are available to all residents in Riverview, FL, and the surrounding Hillsborough County area.
What nearby places might be useful when visiting Southern Funeral Care?
Nearby places include The Cottage Florist for floral arrangements, Friends of the Riverview Library for community support, and Chubbz Island Grill where visitors can dine.
How can nearby community organizations support families in the area?
Organizations like Delta Psi Rho Sorority and County Of Hillsborough provide community services and support which may be beneficial during planning and grieving processes.