Brookdale Dr. Phillips

Reviews

• GR

  Geraldine Riley

  Jun 16, 2025
  5.0
  My mom and I took a tour of Brookdale last week and it was wonderful! Not only were they so polite and kind, they had lunch made for us and had wonderful Brookdale-ambassadors, who are residents, to sit with us and chat about how they liked Brookdale. Tiffany gave us a splendid tour, Nancy (the executive director) was extremely personable, everyone was so friendly, the place is immaculate and very homey. It is also very close to our home which made it a prime candidate. We were deciding between two assisted living facilities over the weekend. My mom chose a different facility because there was a kitchenette in the bedroom which Brookdale had not currently available. I would recommend Brookdale for a tour to definitely check it out!
• KD

  Karin Daniels-Brown

  Jul 9, 2022
  2.0
  Family members have beene refused the right to see immediate family and or visitation during his last days. Brookdale has allowed this action to take place at this facility My father has rights as a aging elderly adult to have visitation from loved ones . To be hugged, to have conversations, to be respected through his aging process.This is a not RIGHT. Please help!
• JM

  Jim M

  Mar 3, 2022
  5.0
  My Mom has been a resident of Brookdale Assisted Living for two years. Even though she began her stay in March 2020, at the height of the pandemic, we have felt confident that she is in the best place possible. The staff takes good care of her. Due to quarantines, Covid testing of residents, staff, and all visitors, vaccines for all interested residents, temperature testing, and other measures, Director Nancy Barbee and her staff have done a great job providing a safe environment for my Mom and the other residents. Although my mom does not participate in too many of the activities, there are plenty of activities offered every day. It has been a tough time for all of us, but especially assisted living and nursing home facilities, but Brookdale Dr. Phillips has done a great job!
• AK

  Alyssa Kendall

  Apr 9, 2021
  1.0
  I'm sure this facility is gorgeous. It had better be for the prices they want to charge ($1000 more per month than a facility owned by the same company in a different part of town.) However, I am giving it a low review for the the used car salesman harassment-style sales tactics. The sales manager Karen, emailed, called, and texted me constantly for 4 days. Even when I asked her to stop, she switched to a different number for texting and continued to email me.

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