Brookdale Conway

Reviews

• CL

  Cl Led

  Nov 18, 2025
  5.0
  I wholeheartedly recommend Brookdale Conway. The quality of their food service, the attentiveness of the staff, the watchful support from management, and the genuine care they show every resident are truly exceptional. I’m deeply grateful for all they do.
• MF

  Marianne Fekete

  Oct 7, 2025
  5.0
  Brookdale Conway, Florida was an excellent choice for Mom. The staff are some of the most dedicated, compassionate, loving, and knowledgeable. The care she received while in the memory care unit was top notch. I cannot say enough about how impressed and grateful our family is to have had Mom at Brookdale.
• DR

  Daniel Ram

  May 1, 2024
  1.0
  Always have problems here and never can get a clear answer from the executive director on issues. Things are never fixed we have not had activities in long time until recently. This place is poorly managed. Seems like every few months they have new managers.
• BM

  Becky Meyer

  Dec 30, 2022
  5.0
  My mother, who is 94, has been a resident here for a year and a half. Although she would say “There is no perfect place”, Mom is well cared for and content. Brookdale Conway feels like home to her, which is all we could ask for! In each and every instance when we have had an issue, complaint or needed to get help, the administrator, Jeannie or nurses Annie or Dawn have addressed the situation to a satisfactory result. Most of the staff seem to really care about the people they care for and to most it’s not “just a paycheck” - this is key in elder care! The outdoor courtyard is one of the reasons we chose Brookdale Conway because Mom loves to be outdoors and this space is perfect for a safe little walk or porch sit. The food is good & she is a picky eater! She has made “friends” with her table mates even though they can’t always recall each others names, and she looks forward to meals. They offer a variety of social activities and although Mom doesn’t choose to participate a lot of times, they are available to her. She leaves her little “apartment” door open a bit, so she can see people pass by and visit when she likes. The cost is going up every year and this is difficult but she will stay there as long as able. Thanks to the staff at Brookdale Conway! We appreciate you! Treating our Mother with kindness and dignity means the world and acknowledging us as family that come and go frequently is important.
• JM

  Julie Miller

  Mar 25, 2017
  5.0
  Just did a tour at this facility with a few ladies for a project we are working on. We toured with Phoenix he did a phenomenal job. He was able to answer our questions and greet us to amazing residents. The residents living space was comfortable and the interaction the residents have with one another was great. This is definitely a place I would recommend for any resident that is looking for assistance with daily living, independent living, and also memory care.

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