Brookdale Lake Orienta

Reviews

• MS

  Michael Schleider

  Aug 9, 2025
  5.0
  I have a family member at Brookdale Lake Orienta and wanted to provide my impressions after 6 months. Brookdale has provided a very welcoming environment. The staff and leadership have been outstanding both in terms of caring for the residents as well as communicating with family members. I definitely appreciate the visiting medical staff to include a primary care physician, a podiatrist and cardiology support. Less visits to doctor's offices and waiting for your doctor can not compare to this. I also appreciate the tailorable "assistance" that can be provided to your loved one dependent on their specific needs. The dining staff have been wonderful and the food is good and nutritious. The facility also has a fairly active social calendar which includes events inside and outside the facility. Yes, there are hiccups that occur during the stay, but my experience is that it is easy to get them addressed. Whether it is housekeeping or maintenance or even the nursing staff, it is easy to contact any of them and get a situation addressed and corrected.
• KV

  Kate Veritas

  Jun 16, 2025
  1.0
  The leadership of Brookdale Lake Orienta leaves much to be desired. Characteristics like respect, judgement and truth are lacking in my experience. Today, I was exposed to the Machiavellian communication style of a Director. Yesterday, I requested a glass of water from the dining room staff for my parent, and was told to "feel free and get it yourself in the kitchen." I did so and delivered the water to my parent. No big deal - right? Wrong. This morning, the leadership contacted a sibling (not me) to relay their displeasure with me for violating their lofty standards based on their inaccurate and limited information. Like the heavy-handed Director, my sibling accused me without giving me a voice. Shame on both of them. As is the order of the day, it appears in the case of the water glass, the powers tried and convicted without giving the accused a voice. I have requested the name of the Director who opted to speak to my sibling instead of me. Silence. Here's my truth - I do not report to my sibling nor did I do anything that was not approved by your staff.
• JL

  Juan Lugo

  Dec 21, 2023
  2.0
  The memory care facility is very deficient. My mother in law has Parkinson’s and requires precise dispensing of her medicines. We continuously have to confront the nursing staff as they often skip the medication, deliver at the wrong time of give her the wrong medication. This is a facility that we pay almost $7000 a month with a lot of sacrifice, assuming she was going to get the care she needed. We put a large non refundable payment on a facility we are not pleased with, and we are not sure if other facilities are any better. I do not recommend this facility to anybody for memory care.
• JH

  Jill Haislip

  Jun 22, 2016
  5.0
  Two of my favorite things at Horizon Bay Lake Orienta is dining and activities. They offer all day dining so you don't have to be at each meal in a smal 1 hour window. There is a good selection of food so you don't always eat the same things. I also love the variety of activities offered every day. Today there was a performance where they sang and performed scenes from Fidler on the Roof. Always a good variety to keep you busy!

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