Brookdale Lake Orienta

Reviews

• MS

  Michael Schleider

  Aug 9, 2025
  5.0
  I have a family member at Brookdale Lake Orienta and wanted to provide my impressions after 6 months. Brookdale has provided a very welcoming environment. The staff and leadership have been outstanding both in terms of caring for the residents as well as communicating with family members. I definitely appreciate the visiting medical staff to include a primary care physician, a podiatrist and cardiology support. Less visits to doctor's offices and waiting for your doctor can not compare to this. I also appreciate the tailorable "assistance" that can be provided to your loved one dependent on their specific needs. The dining staff have been wonderful and the food is good and nutritious. The facility also has a fairly active social calendar which includes events inside and outside the facility. Yes, there are hiccups that occur during the stay, but my experience is that it is easy to get them addressed. Whether it is housekeeping or maintenance or even the nursing staff, it is easy to contact any of them and get a situation addressed and corrected.
• JL

  Juan Lugo

  Dec 21, 2023
  2.0
  The memory care facility is very deficient. My mother in law has Parkinson’s and requires precise dispensing of her medicines. We continuously have to confront the nursing staff as they often skip the medication, deliver at the wrong time of give her the wrong medication. This is a facility that we pay almost $7000 a month with a lot of sacrifice, assuming she was going to get the care she needed. We put a large non refundable payment on a facility we are not pleased with, and we are not sure if other facilities are any better. I do not recommend this facility to anybody for memory care.
• RD

  Richard Dybdahl

  Dec 16, 2019
  1.0
  I have a feeling most of these reviews are fake. This place is terrible. The staff is rude, the management is rude. The rooms never get cleaned. It takes close to an hour for anyone to show up to care for my parents when they call for it. Brookdale needs new management, this place isn't being watched over. Look elsewhere when looking for a place for your parents to live out their golden years. Mine haven't been happy here at all. After 6 months, we are already looking for somewhere else to go. I get it sometimes elderly people can be difficult to deal with. That's your job though. That's why we pay these exorbitant prices for our parents to stay here. If you can't handle the job, find a different job. Update: after leaving this review, my parents rent and care charges both went up. This was after I had a meeting with the manager and was there for over an hour. Never once did he mention he was raising the rent and price of care for my parents. Can't get any worse than this place.
• MT

  Miriam Torres

  Jul 6, 2019
  5.0
  Very good caring staff!!!

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