Business Details
About
Nursing Home
We at Evergreen Center for Health & Rehabilitation focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Evergreen Center for Health & Rehabilitation
205 Chestnut Hill Road, Stafford, CT
06076, United States
Hours
Reviews
4.6
108 reviews
5 stars
90
4 stars
8
3 stars1
2 stars
2
1 star
7
- JEJackie ElderJan 4, 20261.0It was the worst I have ever seen. They were not ready for him and then traumatized him by weighing him and putting him a wheel chair. Next day valuated him and came in and said do you want Hospice. No sit down and this is what happened and this is why he should be on hospice. After 2 days Christmas morning went in ad he was lying there with no blanket and one sock on and nothing on his legs. They said they were sorry. Thank God I was there from morning until night. He passed December 26th. For those three days once while I was there Jen came in to check on him. The care there is horrible. Do not place your love ones there.
- RSRandall SnyderDec 13, 20255.0Evergreen is very clean and organized. Staff is very friendly.
- TCTimothy CallahanDec 13, 20255.0Visiting my grandmother yesterday she was extremely happy to see me. I was very happy to see that the facility she was staying in was very well kept and felt like home.
- BJBarbara JohnsonNov 27, 20255.0The care and attentions I have observed in the Maple Lane have been top-notch!! We were there today (Thanksgiving) to see our loved one again and were thoroughly wow's by how wonderfully festive/homey the place was. It's those special touches that reaffirm our loved one is in the BEST place. Accolades to whoever makes that area seem as homelike as possible for residents and visitors.
- MMMattNov 21, 20254.0My Mom has been here for around six months and it has been a pleasant experience thus far. The nursing staff is excellent, they have many activities and the director of activities is great. The one thing is the food is below average and needs improving.
Frequently Asked Questions About Evergreen Center for Health & Rehabilitation
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What services does Evergreen Center for Health & Rehabilitation provide?
The center offers post-acute rehabilitation, long-term care services, physical therapy, speech therapy, occupational therapy, cardiac and pulmonary management, wound care, IV therapies, and more, providing 24-hour skilled nursing care.
What are the admission requirements at Evergreen Center for Health & Rehabilitation?
Guests or responsible parties must complete an Admission Agreement within 48 hours of arrival. Please contact the admissions team to learn which documents are required.
Are there restrictions on visiting hours at the center?
While there are no strict visiting hours like hospitals, visiting is generally suggested between 8 am and 8 pm. Visitors are welcome in comfortable communal areas.
Can family pets visit guests at Evergreen Center for Health & Rehabilitation?
Yes, most family pets, including dogs and cats, are welcome. Vaccination records may be requested and some breed restrictions apply.
What kind of meals can guests expect during their stay?
Meals are tailored to individual diets and preferences, with an always-available menu option. Guests are encouraged to dine in communal areas for social benefits.
How soon does therapy or rehabilitation begin after admission?
Therapy sessions typically start within 24 hours of admission and can be offered up to seven days a week according to individual care plans.
Who provides medical care at the center and how often do doctors visit?
Several physicians visit guests within 48 hours of arrival and make weekly rounds. Nurse practitioners are onsite along with 24/7 on-call care staff and remote monitoring.
How does Evergreen Center for Health & Rehabilitation support safe transition back home?
The Passport to Home program includes a nurse follow-up call within 24-48 hours of return home, virtual visits, and continued therapy as needed to ensure safe recovery.
What nearby medical facilities can assist visitors or patients of Evergreen Center for Health & Rehabilitation?
Johnson Memorial Hospital nearby offers emergency services and physical therapy, helpful for patients needing hospital-level care or diagnostics before or after their stay.
Where can guests or visitors find additional rehabilitation or retirement care services in the area?
Evergreen Health Care Center, close by, provides retirement home options and physical therapy, allowing guests or families to explore various levels of care nearby.
What recreational or natural areas are near Evergreen Center for Health & Rehabilitation for visitors to enjoy?
Shenipsit State Forest and Chestnut Mountain offer parks and outdoor spaces nearby, ideal for visitors or guests seeking relaxation or light exercise in nature.