We at Shady Knoll Health Center focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
The Facility has long visiting hours, staff are friendly and helpful, the facility is clean and odor free. Physical therapy staff is incredible. I recommend this facility.
JH
Joseph Hite
5 days ago
5.0
Have visited my mother-in-law there and was impressed with everything I saw . The staff and personal were very nice and listen to questions and they told us they will take care of it, and they did.
PS
Patricia Sansone
Nov 17, 2025
5.0
All physical and occupational therapist were high energy ,especially Joe... also surprised to see Casey Savo PT perform morning care for patients and Joe from PT helping staff pass out meals on Friday...Truly found the Nustep machine,very beneficial ,post my TKR......YaYa and Ray are exceptional aides...Overall the atmosphere at Shady Knoll is very lively,call lights answered promptly....Night shift gets 2stars for some of their unprofessional behavior.
SZ
Susan Zapatka
Nov 7, 2025
5.0
Check In and out with picture ID. Is such a nice safety feature for our loved ones on your care
RC
Rabbit C
Oct 24, 2025
1.0
Just came to visit a rehab patient. The night staff was so rude to the patient's in this facility. If you have your parents here I beg you to move them to a different place. I watched an older gentleman ask 5 staff members for a glass of water. When he spilled it, they yelled at him told him to get away from them. Absolute repulsive the way they treat older folks here. Despicable!!!
Frequently Asked Questions About Shady Knoll Center for Health and Rehabilitation
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What types of care and services does Shady Knoll Center provide?
Shady Knoll Center offers 24-hour licensed nursing care, short-term rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management, wound care, medication assistance, and help with daily living activities. Additional services include psychiatric, social, podiatry, optometry, housekeeping, and personal hygiene services.
Are the visiting hours at Shady Knoll Center restrictive?
The center generally suggests visiting hours from 8 am to 8 pm but does not have restrictive visiting hours like hospitals. Visitors are welcome and there are comfortable areas for guests to meet with family and friends.
Can family pets visit guests at the center?
Yes, most family pets including dogs and cats are welcome. Vaccination records may be requested and some breed restrictions may apply.
What should guests expect about meals at Shady Knoll Center?
A daily menu tailored to individual diets and preferences is provided along with an “always available menu” for alternative choices. Dietary aides help in making healthy selections, and guests are encouraged to dine in common areas for social benefits.
How soon does rehabilitation start after admission?
Therapy sessions begin within 24 hours of admission and are offered up to seven days a week, according to individual care plans.
Is it possible for patients to spend a night at home during their stay?
Short-term Medicare and Insurance patients may leave the facility for special occasions but not overnight. Long-term Medicaid patients can have leave of absence approved by medical staff. Private Pay patients have no restrictions.
Who provides medical care at the center and how often do doctors visit?
Several physicians visit within 48 hours of arrival and conduct weekly rounds. Nurse practitioners are onsite and there is 24/7 on-call care. FDA-approved remote monitoring devices may be used for vitals.
What rights do guests have regarding their care plans?
Guests have the legal right to make their own care and activity choices. A resident council exists for concerns, and some guests may delegate medical decision-making to a legal representative.
Are there nearby parks or recreational areas near Shady Knoll Center?
Yes, nearby parks include Chatfield Park, Legion Pool, and Hummel Little League Park where visitors can enjoy outdoor activities before or after visiting the center.
How can nearby schools support families visiting Shady Knoll Center?
Nearby schools such as Chatfield LoPresti Elementary School, Paul E. Chatfield School, and Anna Lo Presti School provide educational options and community resources for families in the area.
What community services are located near Shady Knoll Center to assist visitors or patients?
Nearby community services include the Little Free Pantry on Skokorat for social support and the Seymour Land Trust for environmental and recreational opportunities.