Business Details
About
Assisted Living Facility
We at Maple View Center for Health and Rehabilitation focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
MapleView Health & Rehabilitation Center
856 Maple Street, Rocky Hill, CT
06067, United States
Hours
Reviews
4.3
114 reviews
5 stars
85
4 stars
11
3 stars
3
2 stars1
1 star
14
- BABill AllenNov 2, 20255.0Friendly staff. Everyone is very helpful and attentive to my mom. She enjoys the food and the facility is very clean. Social workers are very helpful also. I’m very glad we chose MapleView for moms care
- JJjay jamsNov 2, 20255.0Very attentive, well staffed. Great food. Highly recommended
- SWSHARON WATERSOct 31, 20254.0Maple View was clean and inviting. The front desk staff was very friendly and accommodating. The environment is very relaxed.
- EZEd ZaskeySep 7, 20255.0The staff is very attentive and understanding to our mom and the attitude was very welcoming.
- KYKimberly YoungSep 6, 20251.0This is the worst environment for anyone’s loved ones. Patients are neglected by uncaring staff who stand around joking with each other. The rooms are not temperature regulated and terribly small. The beds are old and the decor is depressing and outdated.
Frequently Asked Questions About MapleView Health & Rehabilitation Center
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What types of care and rehabilitation services does MapleView Health & Rehabilitation Center provide?
MapleView offers 24-hour skilled nursing care including short-term rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management, wound care, medication assistance, and daily living support such as dressing and bathing. Additional services include psychiatric care, social services, podiatry, optometry, housekeeping, laundry, and personal hygiene support.
How is a skilled nursing facility (SNF) like MapleView different from a hospital?
Unlike hospitals that provide emergency, intensive care, and surgery, MapleView SNF offers around-the-clock nursing care focused on rehabilitation and assistance with daily activities in short-term or long-term stays, managed by licensed nurses and therapists.
What documents are needed to be admitted to MapleView Health & Rehabilitation Center?
Guests or their responsible parties must complete an Admission Agreement within 48 hours of arrival. The admissions team will inform you of any required documents to provide copies of during admission.
What are the visiting hours at MapleView Health & Rehabilitation Center?
The center generally suggests visiting hours from 8 am to 8 pm daily, welcoming all visitors with comfortable areas for family and friends to gather.
Are family pets allowed to visit MapleView?
Yes, most family pets including dogs and cats are welcome. Vaccination records may be requested and some breed restrictions might apply.
What meal options are available to guests at MapleView?
Guests receive daily menus tailored to individual diets and preferences, with an “always available menu” option. Dietary aides assist guests in making healthy choices to support care goals. Dining in common areas is encouraged for social benefits.
What level of privacy can guests expect during their stay at MapleView?
Guests have private rooms respecting their privacy while maintaining adequate supervision. Common areas are open to all guests for social interaction.
Can guests at MapleView leave for overnight visits at home?
Short-term Medicare and Insurance patients may leave for special occasions but not overnight. Long-term Medicaid patients can have approved leaves of absence based on Medicaid guidelines. Private pay patients have no restrictions.
What nearby facilities can help visitors when attending MapleView Health & Rehabilitation Center?
Nearby places like Residential Management Service offer home improvement supplies, and Antonella’s Home Daycare can assist families needing childcare. Walmart Rocky Hill is convenient for shopping needs during visits.
Are there any recreational or community spaces near MapleView for guests or visitors?
Yes, Fuller Field provides a nearby soccer field and gym for sports and recreation. Rocky Hill Park Department offers community park spaces perfect for outings before or after visits.
Where can visitors find additional health or personal care services around MapleView?
Nearby health-related services include OMG Smiles Orthodontics for dental care, Atria Greenridge Place assisted living, and Fashion Nails beauty salon for personal care needs.