Business Details
About
Assisted Living Facility
We at Milford Health and Rehabilitation Center focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Milford Health and Rehabilitation Center
195 Platt Street, Milford, CT
06460, United States
Hours
Reviews
4.6
221 reviews
5 stars
188
4 stars
16
3 stars0
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Quality
The staff is consistently described as friendly, professional, and attentive, providing excellent care to patients.
Cleanliness
The facility is frequently noted for its cleanliness and well-maintained environment.
Patient Care
Patients and their families express high satisfaction with the quality of care and rehabilitation services provided.
Welcoming Atmosphere
The environment is described as welcoming and homey, making patients feel comfortable during their stay.
Concerns About Staffing
Some reviews mention issues with staffing shortages and the impact on patient care, indicating a need for improvement in this area.
- PPPete PantelisJan 2, 20265.0We went for a visit for a family member - the staff were all very friendly and helpful. Above average! Thanks!
- JLJenn LahertDec 14, 20255.0Very friendly and professional staff. A well maintained and welcoming environment. I also appreciate the security and health precautions. My mother has been very happy and well cared for.
- BCBeatriz CasasolaDec 6, 20255.0Great welcome, clean facility and great staff
- RARaul AvilaNov 29, 20255.0Nice place, I really like everytime I go his is clean and his room clean and bed done. They always call to update on his status.
- DPDenice PelaggiNov 25, 20255.0Very clean and homey for all the people ! From check in to leaving very nice staff .
Frequently Asked Questions About Milford Health and Rehabilitation Center
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What services does Milford Health and Rehabilitation Center provide?
Milford Health and Rehabilitation Center offers post-acute rehabilitation and long-term care services including physical, speech, and occupational therapy, cardiac and pulmonary management, wound care, IV therapies, and hospice care among others.
What is a skilled nursing facility (SNF)?
A skilled nursing facility (SNF) provides around-the-clock licensed nursing care, rehabilitation services, and assistance with daily living activities for individuals who require nursing care.
How does Milford Health and Rehabilitation Center support patient rehabilitation?
Therapy sessions begin within 24 hours of admission and are offered up to seven days a week based on individual care plans, using their Passport™ approach to short-term rehabilitation.
Are there visiting hour restrictions at the center?
There are no restrictive visiting hours; however, the suggested visiting time is generally from 8 am to 8 pm, with comfortable areas available throughout the center for visitors.
Can family pets visit guests at the center?
Yes, most family pets including dogs and cats are welcome, though vaccination records may be requested and some breed restrictions might apply.
What should guests expect regarding meal options?
Guests receive a daily menu tailored to individual diets and preferences, with an “always available menu” for alternative choices, and often dine in a communal area to encourage social interaction.
How can visitors find Milford Health and Rehabilitation Center?
The center is located at 195 Platt Street, Milford, CT 06460, USA. Nearby points of interest such as Milford Health Care Center and local landmarks can help visitors orient themselves.
What nearby amenities can visitors or guests enjoy around Milford Health and Rehabilitation Center?
Nearby amenities include Good Morning Cupcake bakery for treats, Beachside Supermarket for shopping needs, and the Beachcomber Restaurant for dining, offering convenient options before or after visits.
How can nearby transit or local landmarks assist visitors to Milford Health and Rehabilitation Center?
Nearby landmarks like Saranor Apartments and South Wind Village Condominium help visitors navigate the area, and proximity to local services such as Western Union and Dollar General provide additional conveniences.
Are there any nearby services that family members of guests might find useful?
Yes, nearby services include Le Petit Laundry for dry cleaning, Little Tikes Day Care for childcare needs, and Your Wisdom Coaching for counseling and mental health support.