Business Details
About
Assisted Living Facility
We at Marlborough Health and Rehabilitation Center focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Marlborough Health and Rehabilitation Center
85 State Harbor Road, Marlborough, CT
06447, United States
Hours
Reviews
4.5
91 reviews
5 stars
73
4 stars
7
3 stars1
2 stars
3
1 star
7
- CKCaitlin KrobOct 14, 20255.0I cannot say enough wonderful things about Marlborough Nursing Home and Rehab. The staff here is absolutely incredible — truly some of the most caring, hardworking people I’ve ever met. They go nonstop, day in and day out, making sure every patient and resident is cared for, comfortable, and treated with kindness and respect. You can tell they genuinely care about the people they look after. A huge shoutout to Nurse Deb and Ariana, who are simply amazing — they go above and beyond every single day. And honestly, there are so many more whose names I wish I could remember, because every staff member I’ve encountered has been exceptional. The facility itself is always spotless and well-maintained, which says a lot about the pride they take in their work and environment. It’s clean, welcoming, and you can just feel the warmth the moment you walk in. To everyone at Mansfield Nursing Home and Rehab — thank you for all that you do. Your compassion, dedication, and tireless effort do not go unnoticed. You’re making such a difference in so many lives, and I’m so grateful for all of you. 💛
- DMdeb MARVINOct 9, 20255.0Marlborough rehab center is wonderful!!! Well staffed, very clean, all items , furniture are working and in great shape!! As a retired nurse, i have seen many facilities! I would highly recommend this rehab center!!!
- LKLinda KrobOct 5, 20255.0The staff is very caring and excellent with patients. The facility is very clean -these facts are very important to me.
- DMDan MadisonAug 30, 20254.0Rehab is excellent there, far better than higher rated ones in Niantic that only care about money. Food is good, but you go there for rehab, the PT helps you get out of bed, change you if you need, can’t say enough good things about the rehab, the gardens, and the food
- KLKaden LaFaveAug 9, 20255.0Awesome staff and nurses. Clean and friendly environment.
Frequently Asked Questions About Marlborough Health and Rehabilitation Center
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What types of care and services does Marlborough Health and Rehabilitation Center provide?
Marlborough Health and Rehabilitation Center offers 24-hour licensed nursing care, including short-term rehabilitation, intravenous therapy, wound care, pulmonary management, post-surgical stabilization, medication assistance, and help with daily living activities like dressing and bathing. Additional services include psychiatric care, social services, podiatry, optometry, housekeeping, laundry, and personal hygiene services.
Is Marlborough Health and Rehabilitation Center the same as a hospital?
No. Unlike hospitals that provide emergency, surgical, and diagnostic services with short stays, Marlborough Health and Rehabilitation Center provides around-the-clock skilled nursing and rehabilitation care in short-term or long-term settings, staffed by licensed nurses and therapists.
What paperwork is needed for admission to the center?
Guests or their responsible parties must complete an Admission Agreement form within 48 hours of arrival. The admissions team will provide information on the required documents to bring copies of.
What are the visiting hours at Marlborough Health and Rehabilitation Center?
While there are no strict visiting hours, it is generally suggested that visitors come between 8 am and 8 pm. The center welcomes all visitors with several comfortable gathering areas for guests and their families.
Can family pets visit the center?
Yes, most family pets such as dogs and cats are welcome. Vaccination records may be requested and some breed restrictions may apply.
How can guests expect their meals to be handled?
Guests receive daily menus tailored to individual diets and preferences, with an “always available menu” for alternatives. Dietary aides assist in healthy meal selection. Whenever possible, guests are encouraged to dine in common areas for social benefits.
What therapy services are offered and when does rehabilitation begin?
Therapy sessions, including physical, speech, and occupational therapy, begin within 24 hours of admission and can be offered up to seven days a week based on individual care plans, focusing on areas such as heart failure recovery, pulmonary management, and post-surgical care.
How does the center support patients transitioning back home?
Through the Passport to Home program, guests receive support that includes follow-up calls within 24-48 hours of returning home, virtual visits with nurse practitioners, continued therapy, and assistance to ensure safety and avoid complications.
Which nearby places might be useful for visitors or patients during their time at Marlborough Health and Rehabilitation Center?
Visitors can find services like massage therapy at Colleen Ellen Dumas, LMT, or fitness and physical therapy activities at Corporate Fitness & Health nearby. For outdoor recreation, Blish Park is a local park with playgrounds and sports venues, where guests or families might enjoy time before or after visits.
Are there nearby gas stations or automotive services helpful for visitors?
Yes, Citgo and Mobil gas stations are nearby for convenient fueling, and Northeast Auto & Truck Inc provides automotive repair and towing services. These can assist visitors traveling to Marlborough Health and Rehabilitation Center.
What local contractors and services are available near the center that guests' families might find useful?
Nearby businesses include Morales Design and Construction for fencing and gate services, Aztec Landscaping for outdoor maintenance, and First General Services of Hartford & Eastern Connecticut for damage restoration. These services may be helpful for families managing property needs during a loved one's stay.