Business Details
About
Assisted Living Facility
We at Cambridge Health and Rehabilitation Center focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Cambridge Health and Rehabilitation Center
2428 Easton Turnpike, Fairfield, CT
06825, United States
Hours
Reviews
4.2
175 reviews
5 stars
124
4 stars
18
3 stars2
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many reviews praised the staff for being friendly, helpful, and attentive to patients' needs.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive environment.
Communication Issues
Several customers reported poor communication regarding patient care and concerns, leading to dissatisfaction.
Quality of Care
While some reviews highlighted excellent care, others expressed serious concerns about neglect and inadequate attention to patients' needs.
Food Quality
Multiple reviews criticized the food quality, describing it as unappetizing and poorly prepared.
- HMHarry Morrow3 days ago5.0Was very surprised, Very friendly and professional staff, nice and clean, It’s a thumbs up for me!
- EHErwin HouserDec 12, 20255.0Great service
- DDDonaldNov 23, 20255.0Very friendly place. Very clean. Feel like đź‘Ť I was visiting a resort. The lobby was very nice.
- CMCarina MarieNov 22, 20255.0Had a wonderful visit with my loved one. All the staff were so nice and were smiling and greeted me when I passed by them. The facility was very clean.
- MPMaria PelosoNov 22, 20255.0Nancy was awesome! She took such good care of my friend that is at the end of her life! Nancy went above and beyond! A true angel from heaven! God Bless You Nancy! Not everyone can do what you do everyday! Cambridge is so blessed to have you! 🙏 Facility is clean & the remodel is very welcoming.
Frequently Asked Questions About Cambridge Health and Rehabilitation Center
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What type of services does Cambridge Health and Rehabilitation Center provide?
Cambridge Health and Rehabilitation Center offers post-acute rehabilitation and long-term care services, including physical, speech, and occupational therapy, heart failure and cardiac recovery, pulmonary disease management, neurology and stroke rehab, orthopedic injuries care, amputee rehab, diabetes management, IV therapies, respite, palliative, and hospice care.
What are the visiting hours at Cambridge Health and Rehabilitation Center?
Visiting hours are generally suggested from 8 am to 8 pm, though the center does not have restrictive visiting hours like hospitals. Visitors are welcome and there are several comfortable areas for gathering with family and friends.
Is my family pet allowed to visit at Cambridge Health and Rehabilitation Center?
Yes, most family pets including dogs and cats are welcome. Vaccination records may be requested and some breed restrictions may apply.
How soon does therapy or rehabilitation begin after admission?
Therapy sessions start within 24 hours of admission and are offered up to seven days a week according to individual care plans.
What should guests expect regarding meals at the center?
The center provides daily menus tailored to individual diets and preferences, with an "always available menu" option. Dietary aides assist guests in making healthy selections and guests are encouraged to dine in common areas to enjoy social interactions.
What are the admission requirements for Cambridge Health and Rehabilitation Center?
Guests or a responsible party must complete an Admission Agreement form within 48 hours of arrival. It is recommended to contact the admissions team for the list of required documents.
What nearby dining options are available for visitors or guests?
Nearby dining options include Vazzy's 19th Hole, an Italian restaurant and diner, and Tommy's Bar and Grill at Fairchild Wheeler, offering restaurant and bar services. Visitors can enjoy a meal or refreshments before or after visiting the center.
Are there fitness facilities near Cambridge Health and Rehabilitation Center?
Yes, Fairfield Personal Trainer gym and various golf instruction facilities such as SPR Golf and LG Golf Instruction are nearby. Visitors or rehabilitation guests interested in fitness activities can access these centers.
What educational institutions are close to Cambridge Health and Rehabilitation Center?
Nearby educational institutions include Fairfield University's Creative Life Residential College, Presbyterian Nursery School, Sacred Heart University West Campus, and North Stratfield Elementary School. Families and visitors might be visiting these for educational purposes when visiting the area.
How can nearby gas stations assist visitors to Cambridge Health and Rehabilitation Center?
Nearby gas stations like Sunoco Gas Station, Sport Hill Sunoco, and Sport Hill Service Station provide convenient fuel and automotive services for visitors traveling by car, helping ensure a smooth journey to and from the center.