Brookdale Parkplace

Reviews

• KC

  Keri Culver

  Oct 7, 2025
  1.0
  There are a few good staff member but the place is extremely understaffed. It’s frustrating and dangerous for people who are there precisely to get care - to have eyes on them, make sure they get showered and live in a decent environment, keep family informed. The food is good and plentiful and there are opportunities for a good social experience. But the place suffers because it’s too big and has a skeleton staff. I don’t know if that’s because they’re trying to be profitable for their owners or they can’t find good people. But there are ways to overcome understaffing - like paying more and training people and making the job a good place to work - and none of that is happening. Our family was there a LOT and we squeaked when the wheel needed grease - so if you’re far away, I think you can expect your loved one to be left to their own devices. Our loved one was mostly ignored and if she said she didn’t want a shower or to have her room cleaned at a given moment, they’d go away and not come back. They neglected to assess her for physical therapy upon checkin, for months, and despite her doctor’s prescription - until we pestered them for it. And something unforgivable: once when she was hospitalized, the facility never called her family. When they didn’t get an answer to one phone call, they’d just stopped trying. We were told, “we can’t expect the staff to go down the list” of primary and secondary contact persons. A list of two was too long for them to try to reach us! Days later they still had not notified us. Think twice about this facility.
• KW

  Karen Walla

  Oct 7, 2025
  4.0
  Moving here was a good decision. The people are so kind .
• SM

  Shawn Morse

  May 20, 2025
  5.0
  Park Place is an extraordinary place! My mother has lived here for 5 years and the activities, personnel at Park Place, the beautiful location has made my mom’s life so much more rewarding. The personnel are very special, putting a lot of heart into what they do. The daily activities are providing my mom with social, mental and physical stimulus. I feel she’s in a safe and caring home!!
• SB

  Sharon Brown

  Jul 30, 2023
  5.0
  My wife Sharon and I have only been at Brookdale Parkplace for two months and we are already enchanted by it. The staff members are well trained and caring. We have yet to meet one who isn't smiling! The residents we have met so far automatically become your friend. Most of them being elderly and college graduates with interesting careers and travels, they have unending stories to tell. Our sixth floor newly painted two-bath home has plenty of closets and places to store things. Down stairs there is a beautiful pool and hot tub next to a sophisticated work out room. Every day there are programs you can participate in, such as games ( Canasta, Bingo, scrabble, Mah Jongg, Bridge, Poker, and Cribbage), arts and crafts, bus trips, movies, and much more. None of these activities are just for fun. They are all tied to scientific findings about the human body and especially what the brain needs.

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