Business Details
About
Cemetery
Rolling Hills Memorial Park in Richmond, CA, was established in 1960. Our compassionate staff provides cemetery, burial services, funeral home, cremation, and life celebration services. Rolling Hills Memorial Park was established in 1960, and serving families has always been our focus. We take pride in being able to guide people through some of their most difficult days. We take pride in maintaining a setting that allows people to find solace. Celebrating life is our mission. Thats never changed. And with pride, it never will.
Details
- Onsite servicesAvailable
- Free parking garageNot available
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.5
265 reviews
5 stars
221
4 stars
12
3 stars
5
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Assistance
Many customers praised the staff, particularly Wilbur, JT, and Alma, for their exceptional help and compassion during difficult times.
Grounds Maintenance
Several reviews noted issues with overgrown graves and markers, but the grounds staff were commended for their prompt response and efforts to clean and maintain the sites.
Customer Service
Customers frequently highlighted the professionalism and empathy of the staff, making the process of dealing with loss more manageable.
Facility Condition
The cemetery is described as beautiful and well-kept, providing a peaceful environment for visitors.
- YKYoko Komori1 day ago5.0It was my first time to take care of a funeral. I didn’t know anything about the procedure to bury someone at the cemetery. James was so precise and determined to show me the way. I appreciate his patience when I was struggling with my uncooperative in-laws. I was so relieved when everything went well at Rolling Hills Memorial Park. It is a very beautiful and peaceful place. I thank James and persons who worked at the grave site. They worked hard with love and compassion. It was a marvelous experience for me and the memories on that day will stay in my heart. 🩷
- FWFrances WilliamsDec 30, 20255.0Yesterday I went to visit my Grandmothers grave and found it hard to find, and the groundskeeper ( Wilber) came immediately to help, he went above and beyond to not only clear the growth of vegetation, he went as far as to dig up the stubborn roots that had surrounded the stone , and raised my Grandmother’s stone to make it almost look brand new . He worked so long and so hard I felt like I should be paying him myself . Thank You So Very Much
- ETElois ThorntonDec 5, 20255.0I brought a friend here to visit her mom's gravesite. Although we were given a map of the site's location, it was still difficult to locate the exact spot. Fortunately two Rolling Hills staff people came to help us. Heather was wonderful in finding the exact marker, and Wilbur was fantastic in blowing away leaves & grass that had covered the marker due to recent weather. He treated my friend's Mom's marker with respect; it would've taken us a lot longer to find our loved one without their help. Thank you both so much!
- BBBossier BandClanDec 3, 20255.0Alysia gave my mom and me great service she's amazing and does a wonderful job we appreciate her so much she made things go smoothly wish we could give her 10 stars
- 3H30th Street Co-Operative HallNov 29, 20255.0I visit my family members often and the last two times I went to visit, I was angry and sad. My parents and Nephew are intern in Birch Lan. There headstone and those surrounding was overrun with grass. I immediately went to the office to complain, the lady in the office called the Ground Keeper Manager who was not available, but promised he would call me which he never did. I went back today to see if they had clean up the area, again I asked for the Ground Keeper Manager, who was at lunch. Then came Wilbur. He followed me to my parents and nephew site and not only tidied up their grave but also cleaned up the neighboring headstones. This is very disheartening to go visit your love ones and find their final resting place neglected. Rolling Hills you must do better PS, the 5 Stars are for Wilbur. Thank you Wilbur
Frequently Asked Questions About Rolling Hills Memorial Park
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
The Federal Trade Commission says, "Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."
What services does a Funeral Director provide at Rolling Hills Memorial Park?
They pick up and transport the deceased, notify authorities and family, arrange death certificates, assist with insurance and benefit paperwork, handle obituary submissions, prepare the body, assist with funeral arrangements including casket and burial plot purchase, coordinate funeral ceremonies, order floral arrangements, and provide grief support.
What steps should I take immediately after a death occurs?
Contact the funeral home for coordination with the cemetery, prepare vital statistic information such as birth details and social security numbers, contact clergy, decide on funeral service details, order death certificates, notify family and friends, prepare obituary information, and arrange for call handling during bereavement.
Are services available immediately upon calling Rolling Hills Memorial Park?
Yes, if immediate assistance is requested, a funeral director will come promptly. However, families may choose to spend time saying goodbye before arrangements proceed.
What burial options are available at Rolling Hills Memorial Park?
Options include burial in a casket with choice of gravesite, entombment in mausoleum crypts, cremation with urn placement in niches or gardens, and scattering according to state laws.
Is embalming required by law at Rolling Hills Memorial Park?
No, embalming is generally not legally required except in special cases. It may be necessary for certain funeral arrangements like viewings. Families can opt for arrangements such as direct cremation or immediate burial that do not require embalming.
What are the business hours of Rolling Hills Memorial Park?
The gates and mausoleum are open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 5:30 PM, and Sunday from 8:00 AM to 4:30 PM. The general hours are Monday to Friday 8:30 AM to 5:00 PM, and weekends 9:00 AM to 5:00 PM.
What payment options are accepted at Rolling Hills Memorial Park?
Accepted payment options include American Express, Discover, financing plans, MasterCard, and Visa.
What nearby places can visitors to Rolling Hills Memorial Park also visit?
Visitors can also find nearby places such as the Temple Beth Hillel synagogue, Hilltop Food Mart convenience store, La Guerita Taqueria Mexican restaurant, and FasTrack Coffee Company. These can be convenient stops before or after visiting the memorial park.
Is parking available on-site at Rolling Hills Memorial Park?
Yes, the memorial park offers free on-site parking lots for visitors, but there are no paid parking garage or lot options.
How can public transportation or local landmarks assist visitors coming to Rolling Hills Memorial Park?
Highway I-80 is a nearby landmark providing easy access to Rolling Hills Memorial Park. Additionally, nearby public service locations like Daryl Prater Rolling Hills Memorial Park and RHMP can assist visitors with directions and services related to the memorial park.