Business Details
About
Cemetery
Rolling Hills Memorial Park in Richmond, CA, was established in 1960. Our compassionate staff provides cemetery, burial services, funeral home, cremation, and life celebration services. Rolling Hills Memorial Park was established in 1960, and serving families has always been our focus. We take pride in being able to guide people through some of their most difficult days. We take pride in maintaining a setting that allows people to find solace. Celebrating life is our mission. Thats never changed. And with pride, it never will.
Details
- Onsite servicesAvailable
- Free parking garageNot available
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.5
259 reviews
5 stars
215
4 stars
12
3 stars
5
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Support
Customers consistently praised the staff for their kindness, compassion, and willingness to assist during difficult times.
Grounds Maintenance
Several reviews highlighted the excellent work of groundskeepers like Wilbur and Isaac, who went above and beyond to maintain the gravesites and assist visitors.
Customer Service
Many customers expressed gratitude for the attentive and professional service provided by staff members like JT, Alma, and Erica, making the process smoother during emotional times.
Facility Condition
The cemetery is noted for its beautiful and well-maintained grounds, providing a peaceful environment for visitors.
Communication
Customers appreciated the clear communication and follow-up from staff, which helped ease their concerns and provided reassurance.
- TFTracy FieldsNov 15, 20255.0Wilber did a fabulous job cleaning my mom and aunts maker. Thank you Wilber!
- JZJianwen ZhaoNov 14, 20255.0天福园是一个非常不错先人福地，背山面海，环境优美。尤其是他们工作人员-吴凯文（Kevin Wu），非常感谢您的一路陪同，耐心对我家老人的推介和解析，让他们挑选到称心如意的福地。也非常感谢您多次亲自开车接送我家的老人。衷心感谢您---Kevin Wu ( 吴凯文）
- GFGee FabNov 4, 20255.0Alicia's been very helpful and informative and was able to explain and answers all my questions. Trust worthy and would recommend her! She cares about my situation!!!
- JKJae KusmaulNov 1, 20255.0At first my experience today was a little devastating at the state of my mother and father-in-laws resting place. They called for a grounds keeper right away. Isaac came right away and tended to their plots with the utmost care and respect. We had a little language barrier, yet we were able communicate. Isaac is a true asset to this memorial park.
- EBErica BOct 20, 20254.0The cemetery itself is beautiful and gigantic. I hadn’t seen my brother’s plot in many years, but I thought it would be awesome for my 11-year-old to meet her uncle. She’s close to her dad’s brother, and just bc mine has went Home doesn’t mean she shouldn’t know who he was. James in the office was very helpful. However, it took a long time to get to the plot—the directions provided by others in the office weren’t very clear. Then I remembered how confusing it used to be years ago. It’s still extremely confusing, and I really feel there has to be a better way for visitors to find their loved ones. Wilbur, on the other hand, the groundsman, was absolutely amazing. He happened to be right there at the Garden of Peace where my brother is buried. He did his counting, looked at the map, and led me right to it. Then he cleaned the entire area of his plot! Due to recent rain, it was a mess. He was beyond helpful—it truly felt like he was an angel who showed up at the perfect time. I’m very grateful for him.
Frequently Asked Questions About Rolling Hills Memorial Park
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
The Federal Trade Commission says, "Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."
What services does a Funeral Director provide at Rolling Hills Memorial Park?
They pick up and transport the deceased, notify authorities and family, arrange death certificates, assist with insurance and benefit paperwork, handle obituary submissions, prepare the body, assist with funeral arrangements including casket and burial plot purchase, coordinate funeral ceremonies, order floral arrangements, and provide grief support.
What steps should I take immediately after a death occurs?
Contact the funeral home for coordination with the cemetery, prepare vital statistic information such as birth details and social security numbers, contact clergy, decide on funeral service details, order death certificates, notify family and friends, prepare obituary information, and arrange for call handling during bereavement.
Are services available immediately upon calling Rolling Hills Memorial Park?
Yes, if immediate assistance is requested, a funeral director will come promptly. However, families may choose to spend time saying goodbye before arrangements proceed.
What burial options are available at Rolling Hills Memorial Park?
Options include burial in a casket with choice of gravesite, entombment in mausoleum crypts, cremation with urn placement in niches or gardens, and scattering according to state laws.
Is embalming required by law at Rolling Hills Memorial Park?
No, embalming is generally not legally required except in special cases. It may be necessary for certain funeral arrangements like viewings. Families can opt for arrangements such as direct cremation or immediate burial that do not require embalming.
What are the business hours of Rolling Hills Memorial Park?
The gates and mausoleum are open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 5:30 PM, and Sunday from 8:00 AM to 4:30 PM. The general hours are Monday to Friday 8:30 AM to 5:00 PM, and weekends 9:00 AM to 5:00 PM.
What payment options are accepted at Rolling Hills Memorial Park?
Accepted payment options include American Express, Discover, financing plans, MasterCard, and Visa.
What nearby places can visitors to Rolling Hills Memorial Park also visit?
Visitors can also find nearby places such as the Temple Beth Hillel synagogue, Hilltop Food Mart convenience store, La Guerita Taqueria Mexican restaurant, and FasTrack Coffee Company. These can be convenient stops before or after visiting the memorial park.
Is parking available on-site at Rolling Hills Memorial Park?
Yes, the memorial park offers free on-site parking lots for visitors, but there are no paid parking garage or lot options.
How can public transportation or local landmarks assist visitors coming to Rolling Hills Memorial Park?
Highway I-80 is a nearby landmark providing easy access to Rolling Hills Memorial Park. Additionally, nearby public service locations like Daryl Prater Rolling Hills Memorial Park and RHMP can assist visitors with directions and services related to the memorial park.