Brookdale Brea

Reviews

• BW

  Bob Woolley

  Oct 23, 2025
  3.0
  Communication is a negative at this time
• RO

  Rosie Oil

  Sep 4, 2025
  1.0
  Don't ever trust this negligent facility with the health and safety of your loved ones. My mom was a resident there late 2024 and underwent a hospital stay. When my mom was discharged, the hospital and Brookdale somehow forced my mom onto an expensive medication management plan that cost us a total of $2000 per month. A licensed nurse on staff failed to read the discharge order thoroughly to continue the medication as previously prescribed and withheld this same life sustaining medication for 2 entire months, even though an adequate supply of it was stockpiled in their medication room. When I called them out on this grave error, there was no remorse, apology, nor any offer of compensation for endangering my mother's health, and they still refused to restart it for a day or two after my complaint. The staff that was resposible for this error expressed no urgency nor any assurance to fix the situation and obtain what their so-called definition of an "official" order is for a legally prescribed medication in order to restart the medication. They actually thought they were in the right here! The inspector even confirmed and documented in the inspection report that a signed discharge summary "is" an official order. To add insult to injury, the facility increased my mom's rent barely 3 months after her entry there. This is not a false review, you can check their official license record from the CDSS website regarding the inspection and violation from 12/31/24.
• JE

  J Eynon

  Aug 26, 2025
  5.0
  I recently toured Brookdale Brea as I’m helping my dad transition into assisted living, and I was so impressed by everything I saw. From the moment we walked in, the community felt warm, welcoming, and incredibly well cared for. The entire place was spotless, bright, and inviting, which immediately gave me peace of mind. The dining area stood out as well—the menu options looked delicious, and the residents we saw seemed to truly enjoy their meals. It’s clear that a lot of thought goes into both the quality and variety of food offered. What really made the biggest impression, though, was the kindness of the management and staff. Everyone we spoke with was not only professional but genuinely caring and attentive. They took the time to answer all our questions, explain the services available, and reassure us that my dad would be supported in every way. Overall, I left feeling very confident that Brookdale Brea would be a wonderful place for my dad to live, with a safe, clean environment, great food, and a compassionate team that truly cares about their residents.
• DD

  Dan How ta doin

  May 30, 2024
  5.0
  Our mom has been living at Brookdale in Brea for almost one year. The staff there are beyond excellent. From the front desk through the executive director every staff member we have come in contact with have treated us like family. Brookdale is truly home. Mom is happier than ever, she loves her apartment and enjoys having so many activities available to every resident. The meals are wonderful. We were treated to a special lunch with mom on her birthday, Chef Sylvester did an amazing job and the dining room staff were so professional and kind. Choosing Brookdale has been the best decision for mom's new home. Danny and Lori Pagel
• GD

  Gabe Diaz

  Jan 20, 2024
  5.0
  Great community! Genuine Staff! Great leadership! Chrissy the Sales Manager, Sarah the Executive Director, and Amber the Wellness Director have done such a great job with me and my family. I know my family can be a pain because there are 6 of us siblings but they are always so respectful and responsive. The staff have become an extension of my own family. Great work to all of you! :)

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