Tucson Gardens Memory Care

Reviews

• NT

  N T

  Aug 18, 2025
  1.0
  CarePartners took over Tucson Gardens Memory Care on July 1st, 2025 and unfortunately, our family had a terrible experience. I would encourage you to read the public AZ Department of Health Services, Health Care Facilities, Inspection Reports.
• JG

  Jessi G.

  Jul 30, 2025
  2.0
  I'm giving this business two stars Strictly because the Care Givers and the caring staff who are still working there are still so wonderful and really trying their best! Care Partners needs to wake up!! It has been only a month since this new company took over this Memory Care facility and everything has started going down hill incredibly FAST! They have gotten rid of So Many of the staff, including care givers, housekeeping staff, plus several of the office and kitchen staff who were wonderful as well. Now they expect this to work with less than half of the people they had originally and the ones who are left are having to do the work of three people each day. I don't know how this company expects them to keep up! If they keep this business model, they are going to loose the wonderful people they still have working there, not to mention the residents who's families are getting Very Irritated with their care! This used to be one of The Best places to take a loved one who is living with Dementia or Alzheimer's. They used to have a good team of some of the best Care Givers, House Keepers/Laundry staff, Nursing Staff, Kitchen Staff, Grounds Keepers/Maintenance people, Activities Coordinators, and Office Staff I have dealt with. Every One Of Them appeared to Care about the residents there, and the care givers had time to get to know the residents and their quirks and how to deal with them. Unless things change drastically within the next few months, I would not recommend this place as "one of the best" any longer.
• JJ

  Julie Johnson-Flores

  Mar 20, 2025
  5.0
  Was visiting with one of my long time best friends today . All I can say is this place and the staff here are fantastic !
• TH

  Tiger Husky

  Jan 31, 2022
  2.0
  While the facility looks lovely and the staff friendly, I would like people to know, do NOT put all your eggs in this basket. We tried to get my parent in here and they were saying they'd accept my parent and it came down to it - they rejected them saying my parent needed too much care! My parent had to stay in the hospital for an extra week due to this. I put all my eggs in this basket - DO NOT! Have a back up even if this is your first choice. My biggest issue is they should of been more involved in my parents situation before telling me they accept everyone (except sliding scale insulin). Very frustrating. So for this, I can't recommend Pacifica. At the end of the day - I found a fantastic place that not only welcomed my father but took great care of him.
• SL

  Samantha Lapin

  Feb 3, 2021
  5.0
  Dale Howard and her staff do an amazing job taking great care of the residents. The work they do is so demanding and difficult and I am so grateful that they have been there every step of the way for my mom.

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