Olive Grove Assisted Living and Memory Care

Reviews

• PP

  punisher068

  Oct 10, 2025
  5.0
  I'm writing this review,something I rarely do to thanks the staff at Olive Grove , specifically Jennifer Ciscneros the Executive Director My Father was recently unable to take care of himself ,his home or finances Jennifer Ciscneros has made the transition for Dad very easy and he seems happy to be there. She was extremely helpful to me personally setting up finance and appointment issues as I live out of State.I was fortunate to have her guide me thru a very difficult time and process and has always been available for questions and complications .She was even kind enough to send me a video of Dad doing karaoke 😁 I found the facility and staff to be more than adequate for Dad's needs and all my personal interactions with the staff have been kind,positive and understanding.My Dad gets along great with his nurses and residents which has made this all easier for everyone I'm thankful to have found a good place for Dad Anthony
• CC

  Cindy Campbell

  Jul 25, 2025
  5.0
  I have lived at Olive Grove for a year and a half and I've watched changes for the good that I made this place better the staff is welcoming and caring and loving. I don't think there's a better assisted living place out there. I'd give it 10 Stars if I could.
• SG

  Simon Gabriel

  Dec 15, 2022
  1.0
  The non-existent administration (as of this writing, there is no actual head nurse or administrative leader on staff whatsoever) and complete lack of respect shown by the management here is inhumane and abysmal. Residents are treated as if anything they ask for is a huge inconvenience, as the facility is grossly understaffed. Any type of assistance that takes more than 90 seconds to complete is seen as a "special situation" and requires negotiating with staff to complete. Staff is trained to say "I don't have time for that" to simple requests like warming up a can of soup, getting a resident a cup of coffee, etc. Overnight staff is limited to TWO caregivers for a facility with 110+ residents. Wait times for an answer to a call button often in excess of 2 hours. Caregivers in general are nice people and problems here are not their fault. Management are completely incapable of addressing needs ot residents in any real way. This is a facility for human warehousing. "Do the absolute least possible while staying within the law" seems to be the M.O. from management. Impossible to retain staff because pay is so low and stress level so high. Bottom line of money is the only motivation for anyone here. They tried to forcibly move my mom to a new facility without any kind of notice given to her or her family, all because she was a "fall risk." Instead of addressing problems with her mobility or trying to find solutions like physical therapy, coordinating with health care providers for wheelchair access etc, they just decided they would move her to and then had the audacity to lie to me about it to my face. The residents here are people with lives and families and feelings, but to the staff they are nothing but a source of income. The directors are liars, the corporate conglomerate that owns the facility is completely unreachable. Sadly, these horrible behaviors are norms in this industry, and this facility is just another shining example of the endemic problems within the healthcare industry. Positive reviews here are from administration and case workers from health insurance companies. It's all distasteful and sickening enough to make you want to throw up. To Betty, the "Wellness Director" (the irony...) I hope you know the pain you have caused to residents and their families through your sheer lack of compassion, humanity, or ability to communicate. 1 star for the staff, Emmy, Alex, Rosa, and more. All kind people who are stuck in a job run by cynical misanthropes.
• KK

  kawaiisprinklesdeath101

  Dec 2, 2021
  1.0
  Managers/boss do not care about the residence & only care about the money. Do not give enough attention to the people there. They’ve left disabled people on the floor knowing they can’t get up on their own. The facility is so disgusting and unsanitary it even contains bugs. Definitely not covid friendly at all. They don’t care about us residents at all.
• PH

  Patricia Hafner

  Apr 10, 2021
  5.0
  The Olive Grove Retirement/Assisted Living home is just a wonderful place for individuals. The wonderful staff can be assured to happily assist in any way needed as they are all very kind & caring. There are various entertainment options, laundry & food service. Some health issues can be addressed & managed by the professional staff members. There is also a Memory Unit on site separate from the other apartments. Location of the facility is nice as there are multiple stores & eating places very near. Overall, the Olive Grove is a very caring, comfortable home.

Frequently Asked Questions About Olive Grove Assisted Living and Memory Care