Brookdale Flagstaff

Reviews

• TV

  Tasha V

  5 days ago
  5.0
  Brookdale assisted living in Flagstaff truly goes above and beyond for their residents. They’re incredibly interactive with both the community and people who live there. The memory care team consistently engages residents in meaningful outdoor activities. I love that Brookdale makes sure everyone has an opportunity to go on trips, enjoy restaurant outings, and even participate in fun movie nights they really do put the “living” back into senior living. The staff and caregivers are warm, caring, and always willing to go the extra mile to ensure residents receive the attention and support they need. Brookdale Senior Living in Flagstaff may not be the fanciest or biggest place in town, but this small, cozy and quaint community has the love and quality of care that goes unmatched!
• JS

  Jerry Socool

  Oct 20, 2025
  1.0
  DO NOT BRING YOUR FAMILY MEMBER HERE IT IS NOT SAFE!
• WL

  WIL Lopez

  Oct 6, 2025
  5.0
  If you can get your loved one into Brookdale Flagstaff, do it! The care provided along with the communication & regular updates on your loved one is second to none. You won't be disappointed.
• DR

  Dawn Reilly

  Sep 7, 2025
  5.0
  I wish to address the recent one-star review submitted by an individual named "Patty." This reviewer is dissatisfied because she lacks authorization to receive HIPAA-protected information regarding my father, who is currently a resident. I want to express my sincere appreciation for the staff at Brookdale Flagstaff, who have consistently demonstrated compassion, professionalism, and transparency in their communication. Multiple employees have gone above and beyond to assist my family. As I manage my father's affairs from 600 miles away, I have received unwavering support from the entire team on a weekly basis for the past six months. From the initial video walkthrough tour to a recent hospitalization, the staff have been an integral part of my support network. They have taken the time to familiarize themselves with my father and me, consistently remembering our names and the specific details of our circumstances. I have been there in person; it is clean, homey, and all the staff are welcoming and take their safety responsibilities seriously. THANK YOU to Daniel, Bobby, Amy, Taryn, Crystal, and Vanessa. I am going to hug you all the next time I am in town!
• PP

  Patty

  Aug 9, 2025
  1.0
  Here are some of my deepest concerns .Somewhat high staff turnover .Hostile staff members .Questionable management practices .Unexplained decline in resident health - and denial of such decline by the ‘nurse’ - a very hostile person .Lack of communication and transparency .Lack of respect and low morale among staff .Neglect of safety measures and accountability for injuries sustained by resident Based on our negative experiences, others seeking senior care living for their loved ones are strongly advised to avoid .Fality inadequate to provide the safe, DIGNIFIED and quality care that ALL seniors deserve.

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