Truewood by Merrill, Riverchase

Reviews

• KH

  Kristi Love Hudgins

  1 day ago
  1.0
  I deeply regret choosing this place for my mother. I do not recommend sending your loved one with dementia here. Please look elsewhere. And if your loved one has memory issues do not let them put them on the Assisted Living side, they will move them to memory care first chance they get. It’s a bait and switch. Don’t believe the Montessori approach nonsense about memory that they say they do.. not true.
• TH

  Tiffany H

  Dec 31, 2025
  5.0
  We were unable to place my dad here because he needs a ‘skilled nursing’ facility. However, Eric was soooooo nice and extremely helpful. Even though we were unable to place my dad here and he realized that very quickly, he spent a long time with us explaining what frontal lobe dementia is and what to expect in the near future. He also gave us a list of facilities in the area that would be able to take my dad because they have skilled nursing units. He was also extremely compassionate. We were so thankful for him. He even gave us his card and told us to call him with any questions or anything else that we might need- even though he knew wouldn’t be able to use them. We absolutely loved him and are so grateful we were able to meet with him. Also, Tina was very nice and compassionate.
• ML

  Marilyn Lorince

  Dec 25, 2025
  5.0
  I selected Truewood for assisted living, meals, activities, the available PT and the friendship of a wonder group of friends and staff. I’ve been here going on seven months and I know that I’ve found my new home
• CC

  Chris

  Dec 9, 2025
  5.0
  Took a tour of the facility and everyone is very nice.
• SR

  Steven Rush

  Oct 15, 2025
  5.0
  My folks have lived here over a month and are making friends and enjoying the meals and activities. It is a nice place although we did have issues with the emergency call buttons not working it was promptly addressed and remedied. As long as those problems do not return this will remain an enthusiastic 5 star review!