Business Details
About
PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care Agency
Primrose School of Twin Hickory is an accredited daycare located in the Glen Allen area that offers infant, toddler, preschool, pre-kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Details
- Wheelchair accessible entranceAvailable
Location
Primrose School of Twin Hickory
4801 Twin Hickory Lake Drive, Glen Allen, VA
23059, United States
Hours
Reviews
4.2
23 reviews
5 stars
18
4 stars0
3 stars0
2 stars
1
1 star
4
- PPPrajjwal PradhanJun 20, 20255.0An overall great school. Teachers are admin staff really cared about my child.
- JJJessica JoyceJun 12, 20255.0Great daycare. The teachers are very kind and patient with the kids. There is low teacher turnover. The menu is healthy and varied. I have had three kids here from infant to JK. The owners are very hands on. I would highly recommend.
- DMDeloris MickensOct 24, 20245.0Professional and helpful
- KDKevin DuckenfieldApr 2, 20225.0Great daycare. Staff is always nice and the kids are well taken care of.
- BSBrian StephensMay 2, 20172.0My wife and I found out in June 2016 that we would be having our first child. We are planners so in late August 2016, we put a deposit down and decided to send our son to Primrose. We were told that spots were not guaranteed but since we were so early the odds were good. We were looking to start in mid-May and were told it was a busy time but they would be in contact with us closer to the birth. The fun begins. We had our son in February 2017, almost on the due date. We had not heard from Primrose so in late February we called just to make sure everything was good to go. We were told things were looking fine, mid-May should not be a problem but they would call us back in a couple of weeks just to make sure. It was early-mid April and we still had not heard from them, so we decided to call. This time we were told 3 people who already had siblings at Primrose jumped us on waiting list and our son would not have a spot in mid-May, but in late-June. I understand the policy around siblings getting priority but our bigger concern was why didn't we ever get a heads-up especially as people were jumping us on the list? Why were we being told less than 6 weeks before we were supposed to start that we would have a spot 5 weeks later than we needed? My wife and I could not handle a 5 week gap in child coverage and I assume most working parents could not either. As you could imagine, this was a very stressful time as we needed to scramble and find a new daycare for our son. This was not something new parents wanted to be thinking about. We were not given our deposit back as it was non-refundable, even though I would argue they broke their end of the bargain, not us. (For full transparency, in early May we were told our son could have a spot in mid-May. I assume this is so they could claim they "fulfilled their end of the bargain," but obviously by this point my wife and I already made other arrangements) We picked Primrose because we really liked it but after this poor customer experience and just complete lack of transparency/communication, I'm happy we will not going there. Hope this story helps you make a more informed decision and/or encourages them to improve their process.
Frequently Asked Questions About Primrose School of Twin Hickory
What is Primrose School of Twin Hickory’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School of Twin Hickory keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
Does Primrose School of Twin Hickory offer a Kindergarten program?
Yes, our school has a kindergarten program that utilizes our Primrose Balanced Learning® approach to help prepare children for success in Kindergarten, elementary school, and beyond. Small group lessons offer greater individual attention and our extended hours help support working parents with all-day care.
What age groups does Primrose School of Twin Hickory cater to?
Primrose School of Twin Hickory offers programs for infants, toddlers, preschool, pre-kindergarten, and after school.
What are the operating hours of Primrose School of Twin Hickory?
The school is open Monday through Friday from 7:00 AM to 6:30 PM and closed on weekends.
What health and safety measures are in place for children and staff?
The school requires anyone with respiratory illness symptoms or fever to stay home until fever-free for 24 hours and practices frequent handwashing and regular disinfection.
What curriculum approach does Primrose School of Twin Hickory use?
They use the Balanced Learning® approach which fosters creativity, compassion, resourcefulness, and integrates character development along with academics.
Is there a Kindergarten program available at Primrose School of Twin Hickory?
Yes, the school offers a Kindergarten program designed to prepare children for elementary school and beyond with small group lessons and extended hours.
How does the school monitor each child's progress?
Teachers use various tools throughout the year to collaborate with families and tailor support to each child's unique learning pace.
Is the school accessible for individuals with disabilities?
Yes, Primrose School of Twin Hickory has a wheelchair accessible entrance.
How might parents use nearby transportation services to get to Primrose School of Twin Hickory?
Parents can use Premier Taxi, a nearby taxi service, for convenient transportation to and from the school.
What nearby educational institutions are close to Primrose School of Twin Hickory?
Twin Hickory Elementary School and Deep Run High School are nearby, providing options for children's continuing education after attending the school.
What local recreational options are near Primrose School of Twin Hickory for families?
Families can enjoy nearby facilities such as the Twin Hickory Recreation Center, Starfish Infant Aquatics swimming lessons, and Deep Run Wrestling for sports and fitness.