Eisenhower East KinderCare

Reviews

• DG

  Diana Díaz G.

  Sep 14, 2025
  5.0
  I hardly ever write reviews but I feel I have to give credit where credit is due. First off, the teachers in the toddlers class have been amazing with my little one. Miss Somaya especially but also Miss Ann, Miss Emera and Mss Kennedy. My baby started 4 months ago and even though at the beginning it was hard for her and for me, seeing how the teachers care about her and all the daily activities they have made the transition a lot easier. The onsite summer activities were beyond my expectations, from bringing at magician to dye a shirt and making soap. They had a blast every day. Thank you all for your care and for being lovely with our biggest treasures in life.
• EW

  Earl Wilkerson

  Sep 3, 2025
  1.0
  Apology and Review Introduction: I realize this review is long overdue, but I still wanted to take the time to share my experience to ensure that other parents are informed. If your child's safety is important to you, I would strongly advise against enrolling at KinderCare – Eisenhower location. This facility suffers from high staff turnover and an apparent lack of proper training. Many of the staff members appear to be underqualified, with an average performance level equivalent to C or D students. More concerning is the clear lack of accountability and transparency from both staff and management. In just a two-week period, our child suffered a serious injury—and to this day, no one has been able to explain how it happened. The incident report we received was so poorly written it had to be revised three times before a final version could even be provided. Facility management is disorganized and ineffective. In addition, I have direct knowledge that staff are routinely asked by the District Leader Danni Blake to post positive reviews to artificially inflate the center’s rating. This speaks to a deep lack of integrity within the organization. Once again, if your child’s safety, well-being, and honest communication are important to you—do not enroll your child here. Note: The classrooms are consistently out of Ratio Teachers to Students. ______________________________________________________________ Anissa, Friday 3/28/2025 3:55pm I appreciate your time this morning and your efforts in correcting the information regarding the incident and injury involving our student, Ethan. As you can imagine, we were quite concerned when we saw the bump and bruise on Ethan’s head. I’d like to start by addressing the possibility that this incident could have been prevented if teachers or staff had adhered to the established procedures and policies regarding teacher-to-student ratios and room/space capacity. With 27 students in the Sensory room, it does not seem that the capacity limits were followed or even considered. While our student is the one left with the injury, this oversight and non-compliance have raised concerns. I believe this incident provides an opportunity for KinderCare to review its protocols, processes, coaching, and accountability practices. Additionally, I must express that the lack of truthfulness and integrity in the initial account of the incident was troubling. While accidents do happen, it is crucial that when they do, information about the health and condition of our students is communicated quickly, accurately, and honestly. A loss of integrity in reporting is something that cannot be easily recovered from.
• SS

  Shane

  Jun 12, 2025
  1.0
  My daughter started at this daycare in March 2024, and in the beginning, everything was wonderful. The center director at the time, Ms. Jamie, made us feel incredibly welcomed, which was especially important as this was our daughter’s first daycare experience. After Ms. Jamie, another director, Ms. Victoria R., briefly took over but quit on her first day, stating that the families were “too much.” To be honest, we were relieved—she was very rude to parents. Thankfully, Ms. Anissa C. stepped in next and did an outstanding job keeping the center running well and supporting both families and staff. Unfortunately, during a time when Ms. Anissa was not present and the Assistant Director, Ms. Sharawn L. (who you’ll notice is mentioned in many of the negative reviews here), was left in charge, our daughter experienced a medical emergency. Ms. Sharawn called me at 5:46 PM and said our daughter “wasn’t feeling well,” but emphasized it wasn’t an emergency. I told her I’d be there in 10 minutes. When I arrived, my wife came running out with our daughter, saying we needed to go to the ER immediately—our daughter was struggling to breathe. We took her to PM Pediatrics, where they started treatment right away. Her oxygen level was at 89—dangerously low for a child, and something they said had likely been that way for hours. This was a clear emergency that was completely mishandled. I emailed Ms. Anissa that night, and she immediately called to check in and investigate. Two weeks later, when Ms. Anissa and our daughter’s regular teachers were out, five children—including ours—were injured. No one could tell me what happened. My daughter had a knot on her head, and Ms. Sharawn claimed she didn’t know about it but would get me an incident report within two days. That was months ago. I still have not received a report or explanation. Again, I had to reach out to Ms. Anissa, who took the issue seriously and held the team accountable. The matter made it to corporate, and that’s when things got worse. District Director Ms. Danni B. stepped in and completely failed to support concerned parents. She was dismissive, dishonest, and showed clear favoritism—stating she would not be letting go of Ms. Sharawn, the one staff member at the center of all these issues. Instead, she removed Ms. Anissa, the one person who had consistently handled things well. Ms. Danni said she’d be conducting a surprise visit to investigate what happened, but somehow the entire staff knew she was coming. Even Ms. Sharawn, who rarely dresses up, suddenly changed her appearance for the day. My wife and I were furious at how poorly everything was being handled. We brought our concerns to Regional Director Ms. Anissa W., but she was just as unhelpful. To make things worse, when I showed up at the center on the day I was told I’d meet with Ms. Danni, I was met with silence and side-eyes from the new center director, Ms. Ana B., and another director from D.C. I asked if she was Ms. Danni, and instead of introducing herself, she just said “no.” She stood there staring out the window until the other director finally asked if I needed to speak with Ms. Danni, only to tell me she “got sick and left early.” Later, I found out Ms. Ana told our daughter’s teachers, “I heard the mother is a mess.” Highly unprofessional. The atmosphere turned cold and unwelcoming. Ms. Ana and Ms. Danni seemed more focused on playing “mean girls” than supporting children and families. It’s no wonder Ms. Jamie left—this kind of leadership is toxic. I’m relieved that I’ve pulled my daughter out of the center, but I will truly miss her amazing teachers—Ms. Halle, Ms. Destiny, and Ms. Talayah. They were the bright spots in an otherwise disappointing and frustrating experience. One last thing allot of the most recent reviews are from teachers
• TM

  Taylor Majewski

  Jul 14, 2024
  5.0
  My daughter has been attending daycare and now preschool here for almost a year! We love the staff so much and Cora always feels so loved and taken care of. Jamie, the director is extremely friendly and professional. She’s flexible and is always so welcome when we come in! Everybody knows us on a first name basis. We love it here and would recommend it to anybody!
• BV

  Borys Vasylovych

  Oct 22, 2023
  5.0
  This daycare was our first and I must say, I'm glad we had choose it last year. The teachers are not only fantastic but also incredibly accommodating to individual needs. What stood out the most was the myriad of activities they have planned throughout the day, kids are engaged and having fun. A special shoutout to the app they use. Receiving frequent notifications with pictures and videos of my child's day brings such peace of mind and joy.

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