Primrose School of Westlake at Entrada

4.2
62 reviews

About

PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care AgencyPrimrose Schools Franchising Company
Primrose School of Westlake at Entrada is an accredited daycare located in the Westlake area that offers infant, toddler, preschool, pre-kindergarten, kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.

Details

  • Wheelchair accessible entranceAvailable

Location

Primrose School of Westlake at Entrada
26 Arta Dr, Westlake, TX
76262, United States

Hours

Reviews

4.2
62 reviews
5 stars
49
4 stars
0
3 stars
1
2 stars
2
1 star
10
  • CS
    Christine Spadola
    Jan 5, 2026
    1.0
    This rating does not reflect the front desk staff or the wonderful teachers who cared for my son. The one-star review is solely due to safety and transparency concerns, specifically the owner’s unwillingness to make reasonable safety improvements despite multiple incidents. In December 2023, my son fell into a fence on the playground and sustained a severe injury to his forehead. This resulted in an expensive and traumatic emergency room visit, two layers of stitches (13 total), and a permanent scar. Responsibility was placed on teachers for failing to enforce “no-run zones.” This is unreasonable; the playground is small, and children need to run. I do not fault the teachers in any way. Before making the difficult decision to remove our son, we attempted to work collaboratively with the owners to improve safety. We suggested modest, common-sense measures, including padding rough stone edges. Once the state investigated and determined the playground was technically compliant with regulations, it became clear the owners were unwilling to take any additional steps. We were explicitly told, “You have a choice where to send your son to school.” Since that incident, I have learned of several other playground injuries, including at least one other child who, like my son, was left with a permanent scar. Hence, this prompted my review, and it is my hope that this review helps caregivers make informed choices. I also want to note transparency issues that further eroded trust. When communicable illnesses occurred, communication was often limited to paper signs posted near classrooms; many parents missed them. The ProCare app, designed for timely communication, was not used. This was particularly frustrating during a lice outbreak. (Lice happens; I do not blame the school for that.) However, most parents learned about it through informal parent text chains rather than official communication. Thus, when deciding where to send your child to school, I would be sure to note the playground's size, stone edges, and lack of padding. I would also ask about the owners' resistance to implementing preventive measures after serious injuries occurred.
  • RG
    Rebekah Gilbert
    Dec 29, 2025
    5.0
    We love this school! Our daughter came from another daycare & Primrose is night & day different in all the right ways. Teachers are incredible & our daughter is thriving. We could not be more pleased all around 🙏🏼 very thankful!
  • JT
    Jana Thurman
    Nov 6, 2025
    5.0
    One word encapsulates my experience: excellence! From the moment I stepped through the door, I was greeted with a warm and inviting atmosphere. Choosing early childhood education is a crucial decision, and it’s abundantly clear that here, the care, education, and well-being of the children are the top priorities. With a diverse array of safety protocols, thoughtfully designed educational programs, and a truly enchanting environment, it’s evident that the children’s welfare is at the core of everything they do. The staff and owners embody kindness and warmth; they are not only knowledgeable but also attuned to the needs of today’s families. This place truly shines as a beacon of quality in early childhood education!
  • SV
    Srilatha Venepally
    Sep 22, 2025
    5.0
    Teachers and front staff are awesome. They all listen to you and really care about your child. I am very happy so far. Thank you for all you do.😊
  • MG
    Mark Ghanayem
    Aug 28, 2025
    5.0
    Been here for the better part of 3 years now and I have to say we are impressed our little one is flourishing and gaining academic skills a bit early that is sticking with him and he is doing well.

Frequently Asked Questions About Primrose School of Westlake at Entrada

What is Primrose School of Westlake at Entrada’s policy regarding staff and students who may be ill?

We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.

What gets disinfected and cleaned on a frequent basis?

Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62