PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care AgencyPrimrose Schools Franchising Company
Primrose School of Lakehill is an accredited daycare located in the Frisco area that offers infant, toddler, preschool, pre-kindergarten, kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Very disappointed with my experience. The owner had a poor attitude and made me feel completely unwelcome. As a parent, the overall vibe raised serious concerns, and I did not feel confident that my children would feel safe or supported in this environment. I would not recommend this school!
LS
Liesel Scherer
6 days ago
5.0
We love Primrose School of Lakehill! Our son has been in the Young Infant class since he was 12 weeks old. Ms. Parveen and Ms. Swati are the BEST! They go the extra mile and are so loving with all the babies in their class. You can really tell this school is a community and we are so happy we chose this school for our child.
MP
Maritza Palacio
Dec 12, 2025
1.0
After four years at Primrose of Lakehill, I am deeply disappointed with how my son and our family were treated, particularly by the staff and the owner. What ultimately led us to withdraw was a consistent pattern of unprofessional conduct, poor judgment, and a clear inability to appropriately support a young child.
My son’s teacher, consistently told me during drop-offs and parent teacher conferences that my son was doing well and shared positive feedback. However, I later learned she was telling other parents that my 5 year old was a “bad influence.” Speaking negatively about a child to other parents, especially one so young, is extremely unprofessional and inappropriate.
The most concerning behavior came from the owner, Christine, whose conduct during the final weeks was highly unprofessional. I received constant calls during the workday demanding that I pick up my son immediately due to “emergencies” caused by tantrums. These repeated interruptions negatively affected my job performance, with no empathy or flexibility shown. Tantrums are developmentally appropriate at this age, yet the staff appeared unable or unwilling to handle them.
Despite paying high tuition per month for two children, I was repeatedly made to feel as though my child was an inconvenience rather than a student deserving care and guidance.
Another major concern was that naps were completely eliminated for the children. After visiting multiple other daycare centers, I learned that most schools continue naps and gradually phase them out closer to the start of the school year. Removing naps entirely for young children contributed significantly to overstimulation and emotional dysregulation, yet this was never addressed.
My son was frequently placed in rooms with older children (ages 7+) during aftercare. Soon after, he began repeating inappropriate English words and phrases that are not used in our home (we are a Spanish speaking household). Rather than addressing the environment, responsibility was shifted onto my child.
On multiple occasions, my son was removed from the classroom due to tantrums. The final incident occurred when he threw a toy, after which the teacher stated the classroom “did not feel safe” with him present. Suggesting that a classroom is unsafe because of a five year old raises serious concerns about staff training and preparedness. At that point, it was clear that my son was the one who no longer felt safe.
There were further serious safety and judgment issues:
My son required a specialist visit after placing a small bead in his ear, items that a specialist confirmed should never be accessible in a daycare setting.
When I sent a water bottle with my child, staff hid it to prevent him from using it, choosing instead to give tap water without consent or communication.
Over time, it became clear that this daycare expects children to be submissive and compliant, rather than supported as individuals. Labeling children instead of helping them is not okay.
This school has changed significantly over the years, and not for the better. I cannot recommend Primrose of Lakehill to any family. Save yourself the stress, time, and money and look elsewhere.
FD
Farin Darabnia
Sep 22, 2025
5.0
Primrose School of Lakehill truly feels like a second home for our kids. The teachers create a warm, family-like environment with very low turnover, which gives the children great consistency. The school is always clean, and they go above and beyond with creative activities and experiences that keep the kids engaged and excited to learn.
A special thank you to Ms. Liza, Ms. Kiva, and Ms. Natty — you are wonderful and we are so grateful for the care you give our children! We also truly appreciate the owners for building such a nurturing and welcoming school community.
CM
Chelsea Connor Mendoza
Sep 14, 2025
5.0
The infant room Teachers are AMAZING!! I love getting pictures and videos every day of my baby smiling, playing, laughing and learning! I couldn't be more thankful for this group of ladies to be helping me raise my sweet 9 month old! We love you all!!
Frequently Asked Questions About Primrose School of Lakehill
What is Primrose School of Lakehill’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School of Lakehill keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
Does Primrose School of Lakehill offer a Kindergarten program?
Yes, our school has a kindergarten program that utilizes our Primrose Balanced Learning® approach to help prepare children for success in Kindergarten, elementary school, and beyond. Small group lessons offer greater individual attention and our extended hours help support working parents with all-day care.
What age groups does Primrose School of Lakehill cater to?
Primrose School of Lakehill offers programs for infants, toddlers, preschool, pre-kindergarten, kindergarten, and after school care.
What are the school hours for Primrose School of Lakehill?
The school is open Monday through Friday from 7:00 AM to 6:00 PM and closed on weekends.
Does Primrose School of Lakehill require appointments for tours or enrollment?
Yes, appointments are required and can be scheduled through their online reservation link.
What curriculum does Primrose School of Lakehill follow?
The school follows the Balanced Learning® approach that integrates creativity, compassion, and resourcefulness with academics and life skills.
How does the school ensure health and safety during illness?
Students or staff with respiratory illness symptoms or fever must stay home until fever free for at least 24 hours; frequent handwashing and temperature checks are practiced.
What health and safety training do teachers receive?
Teachers are certified in first aid and CPR and receive ongoing health and safety training throughout the year.
Is there a kindergarten program available at Primrose School of Lakehill?
Yes, they offer a kindergarten program with small group lessons and extended hours to prepare children for elementary school and support working parents.
What nearby dining options are available for parents dropping off or picking up children?
Nearby dining options include Dunkin', Palio's Pizza Cafe, Jersey Mike's Subs, Baskin-Robbins, and Taco Ocho Frisco, providing a variety of coffee, pizza, sandwiches, ice cream, and Tex-Mex cuisine.
Are there nearby fitness or wellness centers around Primrose School of Lakehill?
Yes, Orangetheory Fitness and NexGen Fitness South Frisco are nearby gyms, and beauty and wellness services are available at Belle Vous Nail Spa, Nail Idol, ViktoriiaAesthetic, and Natural Focus Esthetics & Wellness.
What local services can parents access near Primrose School of Lakehill?
Parents can find services such as ABlack Car service for travel, Tami Schow for counseling and mental health, doctors like Family Health Market III and VS Dental Group, and financial services at Truist bank nearby.