Primrose School of Park Cities

4.9
30 reviews

About

PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care AgencyPrimrose Schools Franchising Company
Primrose School of Park Cities is an accredited daycare located in the Dallas area that offers infant, toddler, preschool and pre-kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.

Details

  • Wheelchair accessible entranceAvailable

Location

Primrose School of Park Cities
4011 Inwood Road, Dallas, TX
75209, United States

Hours

Reviews

4.9
30 reviews
5 stars
29
4 stars
0
3 stars
1
2 stars
0
1 star
0
  • JF
    Justin F
    Oct 29, 2025
    5.0
    We’ve had a great experience at Primrose Park Cities. The communication from the staff is terrific, and our child is genuinely happy and excited to go each day. It’s been a wonderful environment for learning and growth.
  • DS
    Denise Schermer
    Sep 2, 2025
    3.0
    As a parent who has entrusted Primrose Park Cities with the care of my children for 4.5 years, I wanted to share an honest review of our experience. Pros: • Reliable Hours: One of the biggest advantages of Primrose is its availability. They are open almost every weekday of the year, from 7:00 AM to 6:00 PM, which is a huge help for working parents. • Dedicated Teachers: We were fortunate to have had several teachers who truly cared for and connected with our children. Special thanks to Princese, Keyla, Yeny, Nemi, Rose, and Margaret. • Educational Activities & Socialization: The school offers a structured environment with engaging activities that promote learning. • Wonderful Community: We met many wonderful families through the school, some of whom have become our close friends. Cons: • Staffing Ratios: We regularly observed classrooms that did not reflect the advertised teacher-to-child ratios. Seeing one teacher managing 12+ toddlers was not uncommon, and though management cited issues like tardiness or illness, this was a repeated issue that remained unresolved throughout our time there. • High Turnover: Turnover is common in the childcare industry, but it was particularly noticeable at Primrose Park Cities. Staff and leadership turnover was a recurring challenge. In 4.5 years, we saw four different school directors, and our child's Preschool Pathways Plus classroom had four or more teacher changes within just a few months, which affected continuity and stability. • Communication Challenges: In August 2024, our son transitioned to a new class, where most children were not potty trained. The classroom had no changing table — only toilets. Children were changed while lying on the floor or standing. Despite teacher concerns and multiple emails to the school’s director, it took three months to have a changing table installed. The director citied corporate approval was needed for a changing table. If this was the case, the children shouldn’t have been moved to a more advanced classroom. • Inconsistent Teacher Quality: While there are outstanding teachers at Primrose, we also encountered a few who lacked a positive attitude, raised their voices at children, and seemed disengaged. Overall, our experience at Primrose Park Cities was mixed. There are many positives, especially in terms of community, structure, and certain dedicated teachers. However, persistent concerns around staffing, turnover, communication, and leadership consistency ultimately impacted our confidence in the program.
  • MW
    Marianna Williams
    Jan 29, 2025
    5.0
    We LOVE Primrose - it has been a wonderful place for both our children for the past four years. We've loved having Ms. Kim for both our kids - they adore running in in the morning to show her new treasures/skills and she's always patient and welcoming. Ms. Alanna is always so sweet with our son! Our daughter has loved having Ms. Alexis, Ms. Violeta, and Ms. Aylin - she loves drawing with them, showing off her reading skills, and always feels so special when they do her hair! We have loved having such a welcoming environment for our children!
  • AA
    Amber
    Jan 24, 2025
    5.0
    We absolutely love primrose school! We especially adore our daughter’s infant room teachers. Ms. Sandy, Ms. Fabiola, and Ms. Shelly truly care about our child and all of the children in their class. Our little one loves going to school every day and she is well taken care of happy and safe. We are thankful for all her teachers do to help her grow and flourish in a wonderful environment.

Frequently Asked Questions About Primrose School of Park Cities

What is Primrose School of Park Cities’s policy regarding staff and students who may be ill?

We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.

What gets disinfected and cleaned on a frequent basis?

Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62