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Primrose School of Park Cities is an accredited daycare located in the Dallas area that offers infant, toddler, preschool and pre-kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
We’ve had a great experience at Primrose Park Cities. The communication from the staff is terrific, and our child is genuinely happy and excited to go each day. It’s been a wonderful environment for learning and growth.
DS
Denise Schermer
Sep 2, 2025
3.0
As a parent who has entrusted Primrose Park Cities with the care of my children for 4.5 years, I wanted to share an honest review of our experience.
Pros:
• Reliable Hours: One of the biggest advantages of Primrose is its availability. They are open almost every weekday of the year, from 7:00 AM to 6:00 PM, which is a huge help for working parents.
• Dedicated Teachers: We were fortunate to have had several teachers who truly cared for and connected with our children. Special thanks to Princese, Keyla, Yeny, Nemi, Rose, and Margaret.
• Educational Activities & Socialization: The school offers a structured environment with engaging activities that promote learning.
• Wonderful Community: We met many wonderful families through the school, some of whom have become our close friends.
Cons:
• Staffing Ratios: We regularly observed classrooms that did not reflect the advertised teacher-to-child ratios. Seeing one teacher managing 12+ toddlers was not uncommon, and though management cited issues like tardiness or illness, this was a repeated issue that remained unresolved throughout our time there.
• High Turnover: Turnover is common in the childcare industry, but it was particularly noticeable at Primrose Park Cities. Staff and leadership turnover was a recurring challenge. In 4.5 years, we saw four different school directors, and our child's Preschool Pathways Plus classroom had four or more teacher changes within just a few months, which affected continuity and stability.
• Communication Challenges: In August 2024, our son transitioned to a new class, where most children were not potty trained. The classroom had no changing table — only toilets. Children were changed while lying on the floor or standing. Despite teacher concerns and multiple emails to the school’s director, it took three months to have a changing table installed. The director citied corporate approval was needed for a changing table. If this was the case, the children shouldn’t have been moved to a more advanced classroom.
• Inconsistent Teacher Quality: While there are outstanding teachers at Primrose, we also encountered a few who lacked a positive attitude, raised their voices at children, and seemed disengaged.
Overall, our experience at Primrose Park Cities was mixed. There are many positives, especially in terms of community, structure, and certain dedicated teachers. However, persistent concerns around staffing, turnover, communication, and leadership consistency ultimately impacted our confidence in the program.
BL
Billy Lockhart
Jun 30, 2025
5.0
We love the engaged learning and individual teaching primrose gives our child. It is much more than Montessori. It is the Primrose touch that makes our daughter love school and we as parents feel assured she is getting the best!
LL
Lauren
Jun 9, 2025
5.0
Excellent school. We love sending our daughter here. She has grown so much and made the best of friends. We love the opportunity to enroll in dance and soccer through the school so she can try out multiple sports. The school hands out fresh cookies for Cookie Friday and our daughter looks forward to it each week. Those little details make such an impact in her being excited to go to school each day.
Frequently Asked Questions About Primrose School of Park Cities
What is Primrose School of Park Cities’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School of Park Cities keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What programs does Primrose School of Park Cities offer for children?
Primrose School of Park Cities offers infant, toddler, preschool, and pre-kindergarten programs.
What are the operating hours of Primrose School of Park Cities?
The school is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What health and safety protocols does Primrose School of Park Cities follow?
The school requires symptomatic students and staff to stay home until fever-free for at least 24 hours, conducts frequent cleaning and disinfecting, enforces frequent handwashing, temperature checks, and limits visitors to minimize risk.
What curriculum does Primrose School of Park Cities use?
The school uses the Balanced Learning® approach, focusing on creativity, compassion, resourcefulness, academic subjects, character development, and life skills.
How does Primrose School of Park Cities monitor a child’s progress?
Teachers use various tools throughout the year to collaborate with families and monitor each child’s progress, providing personalized support for development.
Is Primrose School of Park Cities wheelchair accessible?
Yes, the school has a wheelchair-accessible entrance.
Where is Primrose School of Park Cities located?
The school is located at 4011 Inwood Road, Dallas, TX 75209, USA.
Are virtual tours available at Primrose School of Park Cities?
Yes, virtual tours are available to help families learn more about the school’s offerings and environment.
What nearby parks can families visit before or after visiting Primrose School of Park Cities?
Families can visit Greenway Park, Dallas, Texas, which is close to the school, offering outdoor recreation and play opportunities.
What local businesses near Primrose School of Park Cities might be useful for families?
Nearby businesses like Seniors Helping Seniors provide personal care, and The Appliance Heroes offer appliance retail services, which might be convenient for families in the area.
Are there any nearby places of worship close to Primrose School of Park Cities?
Yes, Kingdom Hall of Jehovah's Witnesses and St. Thomas the Apostle Church are nearby and accessible to families in the neighborhood.