Portsmouth KinderCare

Reviews

• EJ

  Emily J

  Feb 12, 2026
  1.0
  From day 1 at this center I was disappointed. First off, I’m a single mother working two full-time jobs. On the first phone call I had with Caroline I was told they had space and she could start as soon as I needed the care. I was also told that my daughter’s tuition thru the state was all set. It wasn’t until I received a call from a debt collector that the state tuition was never followed through with, along with not one person in administration letting me know. Every single day I would drop her off, she cried. Every time I picked her up, she was either crying still or playing by herself with her pacifier still in her mouth. Any photos I got she was by herself with the pacifier still in her mouth, indicating to me that she had been crying since I left and paci was probably given to her to get her to stop. Her “teachers” never made any effort to communicate with me regarding her day or even to say hello. Having 12 years experience in childcare myself I was extremely disappointed in the service of Kindercare. Not only were they only concerned about getting kids into the center without confirming her state tuition, but my toddler, whom almost never cries, was in tears at every single drop off and a majority of pick ups. She was there for maybe 2-3 months before I moved her to a new center where on day 1 there she didn’t cry at drop off or pick up. Safe to say, my own child, who was barely 2 at the time, was uncomfortable and was not comforted when she clearly needed it. I would not recommend this center to anyone, and I actually inform other parents who consider this place, of my experience and to look elsewhere.
• JO

  Jacki O’Malley

  Mar 14, 2025
  5.0
  My favorite things about KinderCare are the open line of communication and friendly staff, both from the front office and teachers! Our son’s primary teachers, Miss Kaylee and Miss Lyndzey, genuinely cared about getting to know him and his needs and this meant a lot to me as a first time mom. I will forever appreciate their patience and kindness during his transition to daycare.
• NC

  Nuggets of the Chicken

  Sep 26, 2023
  2.0
  I expected more, very disappointed. I feel like for the amount of money that you pay for your child to go here the staff would be more attentive. There have been things where I had specifically asked for phone calls, if certain instances occurred, and never received them, nor was an incident report filled out. Additionally, the last day my child was there. The teachers were not prepared and had nothing together, and I had found out that he had switched rooms from one teacher to another without notification, to my understanding this was not a temporary change, but a permanent one. In my opinion, find another daycare, because if the staff is not able to pay attention to the small details, they are unable to pay attention to the big details.

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