Brand Certified
Primrose School at Austin Village
4.4(13 reviews)
Certified by Primrose School at Austin Village • Mar 15, 2026
Business Details
5407 Potter Road, Matthews, NC
28104, United States
Certified by Primrose School at Austin Village • Mar 15, 2026
(704) 821-9300
Certified by Primrose School at Austin Village • Mar 15, 2026
https://www.primroseschools.com/schools/austin-village
Certified by Primrose School at Austin Village • Mar 15, 2026
About
Certified by Primrose School at Austin Village • Mar 15, 2026
PreschoolDay Care CenterPrivate SchoolPrimrose Schools Franchising Company
Primrose School at Austin Village is an accredited daycare located in the Matthews area that offers infant, toddler, preschool, pre-kindergarten, kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Location
Certified by Primrose School at Austin Village • Mar 15, 2026
Hours
Certified by Primrose School at Austin Village • Mar 15, 2026
Reviews
4.4
13 reviews
5 stars
11
4 stars0
3 stars0
2 stars0
1 star
2
- JGJessika Josselle GarroDec 2, 20245.0By far the best school in the area. The staff treats their students like family. You can tell how much the teachers love their students. Miss Michelle has been an angel for our 4 yrs old son who previously attended a school down the road for 9 months and he was terrorized of that school ( LS) he cried daily for those 9 months but this has never been the case at Primrose. Miss Michelle greets his students with a big hug in the morning and another big hug at dismissal . I am forever thankful we found this amazing,nurturing and caring school.
- LLLindsieNov 4, 20245.0We absolutely love this daycare. Our child started at 3 months old and is now 18 months. Every classroom our child had been in had been wonderful. The teachers and staff really make it feel like home. We don’t have family near by so this has been our biggest blessing. It’s so hard to find a trustworthy childcare and this place is that 100%!!
- CBChip BourgeaultMay 18, 20195.0It’s clear that everyone cares for our child. From the front desk to the teachers to the chef. I’ve had two kids attend and would definitely recommend Primrose to others in search of a great daycare.
- TTTressaDec 7, 20185.0Our daughter started here at 2 yrs old, but you would think she had been here since the day she was born. We moved from out of state with horrible past experiences at previous schools so we searched long and hard to find a school we felt comfortable with. I honestly LOVE OUR SCHOOL! Seriously, I cannot come up with a single complaint. I adore the director and our teachers (Ms. Hoffman & Mrs. Story). My daughter can't wait to get to school each day, loves her friends, and lives for Happy Feet and "Cookie Friday". For me its about being home and noticing everything she has/is learning, appreciating how understanding and easy to work with they are, and finally seeing how much her teachers care about her and are not just teachers but an extension of home. Couldn't be happier!
Frequently Asked Questions About Primrose School at Austin Village
What is Primrose School at Austin Village’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School at Austin Village keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What age groups does Primrose School at Austin Village cater to?
Primrose School at Austin Village offers programs for infants, toddlers, preschool, pre-kindergarten, kindergarten, and after school care.
What are the school hours for Primrose School at Austin Village?
The school operates from Monday to Friday, 7:00 AM to 6:00 PM, and is closed on Saturdays and Sundays. Hours may vary during holidays.
What curriculum does Primrose School at Austin Village use?
The school uses the Balanced Learning® approach, which inspires creativity, compassion, and resourcefulness, combining academic learning with character development and life skills.
How does Primrose School at Austin Village ensure health and safety during illness outbreaks?
They require students and staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours, practice frequent handwashing, temperature checks, touch-free check-ins, and limit visitors.
What cleaning protocols does Primrose School at Austin Village follow?
High-touch toys, playground equipment, and common surfaces are disinfected frequently throughout the day. Sheets and blankets are laundered daily for infants and weekly for older children.
What health and safety training do teachers at Primrose School at Austin Village receive?
All teachers are certified in first aid and CPR, undergo ongoing health and safety training throughout the year, and are trained to recognize common signs of illness.
How can parents monitor their child's progress at Primrose School at Austin Village?
Teachers use various tools throughout the year to collaborate with families and monitor each child’s progress, tailoring support to the child's individual needs.
What nearby fitness facilities are close to Primrose School at Austin Village?
Anytime Fitness, a gym and sports instruction venue, is located nearby and can be convenient for parents to visit before or after dropping off their children.
Are there medical and dental services near Primrose School at Austin Village?
Yes, nearby medical and dental providers include Pro Dental, Chestnut Family and Cosmetic Dentistry, Chestnut Family Practice, PLLC, and Union Family Eye Associates, offering convenient healthcare options for families.
Where can parents find convenient shopping and dining options near Primrose School at Austin Village?
Nearby places such as Walgreens for pharmacy needs, Poppyseeds Bagels for breakfast, and To The Table Board Game Cafe provide shopping and dining options for families in the area.
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