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PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care Agency
Primrose School at West Lake is an accredited daycare located in the Apex area that offers infant, toddler, preschool and pre-kindergarten. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Location
Hours
Reviews
4.3
42 reviews
5 stars
35
4 stars0
3 stars0
2 stars0
1 star
7
- JHJacob HOct 30, 20255.0I have been very happy with our experience over the last 3 months. My kids love their teachers and are excited to go each day. My 2 yo is frequently having so much fun that he doesn’t want to leave at the end of the day and the infant room is always so calm. The administrative staff is friendly and very responsive. I especially appreciate that the meals provided by the school are healthy and varied, that I get updates throughout the day on their app, and that the facility is clean.
- DSDana SkidmoreOct 24, 20255.0We’ve had such a positive experience with our daughter’s preschool! The communication is amazing - whether it’s updates through the app, adorable pictures throughout the day, or simply being able to talk directly with the teachers, it’s always easy and genuine. Every staff member we’ve interacted with are warm, caring, and clearly dedicated to the kids. Our daughter absolutely loves going, and to me, that speaks volumes about the nurturing environment they’ve created. She’s learning so much and getting ready for kindergarten, all while having fun. The school also plans the cutest events, and it’s obvious how much love and thought they put into everything they do. We couldn’t be happier!
- VKVenkata Dharmateja KolliparaOct 17, 20255.0We’ve been very happy with Primrose at West Lake! Our daughter has been attending for two years and has progressed through several classes, each with wonderful teachers who are caring, engaging, and truly invested in her growth. Every teacher she’s had has helped her thrive, making her days fun and enriching. We’ve seen great progress in her physical, social, and personal skills, and she looks forward to going to daycare each day — excited to play with her friends and interact with her teachers. The teachers and staff are also very communicative through the app and emails, which gives us peace of mind knowing she’s in such caring hands. We’re so grateful to be part of the Primrose community!
- NPNancy PiersonOct 17, 20255.0I have three children and have used full time daycare as a working mother for all three starting at 5 months old through kindergarten. My older two were at two other daycares which were great. However when I had my youngest I went looking for a new daycare that really had the special touch of feeling like a home away from home. Primrose at West Lake specifically not just any primrose was our top choice after touring 5+ other schools and comparing two the two my older children attended. My daughter has been in the infant room for four months and we are so happy with our decision. The ratio of baby to teacher is the lowest anywhere in this area. They feed change and put down for nap on demand as much is required not on a “two hours we change” or “every 3 hours we do a bottle.” My daughter is thriving there, never cries at drop off, and I’m never concerned for her safety care or wellbeing there. I used to watch the cameras like a hawk while I was at work with my older two. Not at Primrose, I get tons of photos and they do so many enrichment activities even with the babies that I am looking forward to seeing what they will do in the older classes. The teachers really care about the children and the Management is very professional and communicative about everything going on in the school and efficient regarding admin things. Not to mention the campus is beautifully maintained, with multiple playgrounds and outdoor areas, shaded, and very clean. Highly highly recommend Primrose at West Lake!
- KOKaitlin OlekOct 10, 20255.0We couldn't be more pleased with our experience at Primrose School at West Lake! The entire staff is caring, dedicated and truly invested in each child's growth and happiness. Their communication is excellent - we always feel informed and connected to what is happening in our kids' classrooms. Both of our children have flourished since starting here. Their teachers go above and beyond to create a nurturing, engaging environment where learning and creativity thrive. We've seen so much growth in their confidence, social skills, and curiosity. As parents, it brings us tremendous peace of mind knowing our children are in such capable and compassionate hands every day. We're so grateful to be part of the Primrose community and cannot recommend this school highly enough!
Frequently Asked Questions About Primrose School at West Lake
What is Primrose School at West Lake’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School at West Lake keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
What age groups does Primrose School at West Lake cater to?
Primrose School at West Lake offers programs for infants, toddlers, preschool, and pre-kindergarten children, as well as after school programs.
What are the operating hours of Primrose School at West Lake?
The school is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays. Hours may vary during holidays.
What health and safety measures does Primrose School at West Lake implement?
Students and staff with respiratory symptoms or fever must stay home until fever-free for 24 hours. The school disinfects high-touch toys and equipment frequently, practices frequent handwashing, utilizes temperature checks and touch-free check-ins, limits visitors, and requires teachers to be first aid and CPR certified.
What curriculum does Primrose School at West Lake follow?
The school uses the Balanced Learning® curriculum, which encourages creativity, compassion, and resourcefulness, and integrates character development and life skills alongside academic subjects like letters, numbers, science, and math.
How does Primrose School at West Lake assess a child's progress?
Teachers use various tools throughout the year to monitor each child's progress and collaborate with families, providing personalized support tailored to each child's unique learning pace.
Are virtual tours available for parents interested in Primrose School at West Lake?
Yes, virtual tours are available along with touch-free check-in options for a convenient and safe experience.
How can I schedule a tour or contact Primrose School at West Lake?
You can schedule a tour via their website at https://www.primroseschools.com/schools/west-lake/schedule-a-tour/ or call the main phone number at +1 919-662-1322.
What nearby schools are close to Primrose School at West Lake?
Nearby schools include West Lake Elementary, West Lake Middle School, Middle Creek High School, and Middle Creek Elementary School, which may offer educational paths for children after completing programs at Primrose.
Are there recreational facilities near Primrose School at West Lake for children and families?
Yes, the Middle Creek Community Center, Middle Creek Park, Middle Creek Soccer Fields, and The Park at West Lake Large Pool are nearby spots where families can enjoy community activities and outdoor recreation before or after school hours.
Which nearby landmarks or attractions can visitors explore around Primrose School at West Lake?
Visitors may explore West Lake, a local lake and landmark, as well as the Utley-Council House museum and fountain, providing educational and leisure opportunities close to the school.