Many customers praised the skills and professionalism of the stylists, noting great results from their haircuts and color treatments.
Customer Service
Overall, customers reported friendly and helpful staff, although there were some complaints about the front desk service and communication.
Experience Consistency
While many had positive experiences, some customers reported dissatisfaction with the final results, particularly regarding hair color and cuts.
Environment
The salon environment was frequently described as welcoming and pleasant, contributing to a positive overall experience.
Training Issues
Several reviews highlighted concerns about the training of students, with some customers feeling that instructors did not provide adequate guidance.
RF
Renee Fussell
1 day ago
5.0
I had a wonderful experience! Audrey #3568 was amazing. She was professional, kindhearted and very knowledgeable about the products she used in my hair. My hair color looks great and my hair feels healthy. I am very satisfied! Her supervisor was awesome too! She was a great leader and teacher! I enjoyed working with both of them! I will definitely return, and I will recommend to friends.
KW
Kayla White
5 days ago
5.0
Great service from Marie Jackson a student at Paul Mitchell. I got my locs re- twisted and the results were beautiful. The shampoo was so relaxing. If you have locs definitely ask for MARIE!
NB
Nicole Brito
Nov 14, 2025
5.0
My hairstylist Betty did an amazing job! She was nice, attentive, helpful, and friendly. The atmosphere was busy, fun, and they offer water and coffee! Everyone I met was very nice! I had a Groupon and the only thing I didn’t like was that it wasn’t a set price. You gotta read the fine print. However, it’s still worth it! Parking was dreadful though lol, but that’s STL for ya.
XB
Xaria Bryant
Nov 12, 2025
1.0
I have 4c hair and went to get my hair shampoo and blowdried, with some parts. The student who worked on me didn’t know how to handle my hair. She only washed the top part of my hair and never touched my scalp. My hair was not detangled or brushed properly, which really hurt, and I eventually had 2 students that didn’t know what they were doing tugging and ripping at my hair with their brushes. The blow dry job was not good, my hair didn’t look blow dried, they didn’t get to the root of my hair, and the bottom part of my hair just wasn’t stretched at all. My hair felt even more dried out then when I came in, the parts were too big, and I had to do a lot of fixing at home. If you are black and have thick curly hair, DO NOT GO HERE! If you do make sure to ask for someone who has knowledge and has worked on BLACK hair. It’s unfortunate people in school for hair don’t learn how to properly work with or style EVERYONES hair. Also the teacher that was there, Ms. Muller or Ms. Miller idk, was a bit abrasive, epically to her student, made me uncomfortable at times, she also quoted me $28 more than what I was supposed to be charged, which was later fixed by a different teacher.
FM
Farahnaz Madjlessi
Nov 3, 2025
2.0
The student was lovely. However, I left in tears after checkout:
1) My scalp with incredibly and painfully itchy from the products the teacher had put in it. Not to mention, the teacher put way too much in my fine hair.
2) I asked for blended, long layers— I now have choppy, wolf cut layers that I will have to curl until it grow out. It looks like a staircase when straightened. It will take my hair roughly three months to grow.
3) I asked for a blow out, and was left with a sticky and crunchy mess with no volume. It looked like when you put heavily gel hair in a straightener.
4) if the time slot says 11-1, plan your day to be there for three to four hours, instead of two.
I wish the student the best, and I know it’s a school; but I won’t be returning. This is the absolute worse my hair has looked in a very long time.
Frequently Asked Questions About Paul Mitchell The School St.Louis
What are the operating hours of Paul Mitchell The School St.Louis during weekdays?
Paul Mitchell The School St.Louis is open Monday through Friday from 9:00 AM to varying closing times depending on the day: 5:00 PM on Monday and Wednesday, 9:00 PM on Tuesday and Thursday, and 3:30 PM on Friday.
Is Paul Mitchell The School St.Louis open on weekends?
Yes, the school operates on Saturdays from 9:00 AM to 3:30 PM but is closed on Sundays.
Where is Paul Mitchell The School St.Louis located?
It is located at 30 Maryland Plaza, Suite 200, St. Louis, MO, 63108, USA.
How can I contact Paul Mitchell The School St.Louis?
You can call them at +1 314-361-8200 or email servicedesk@stlouis.paulmitchell.edu.
Does Paul Mitchell The School St.Louis have a social media presence?
Yes, you can find them on Facebook at facebook.com/StLouisPaulMitchell and on Instagram with the handle @pmtsstl.
What type of institution is Paul Mitchell The School St.Louis?
It is a beauty school specializing in cosmetology and related beauty education.
Are there any nearby eateries where I can dine before or after visiting Paul Mitchell The School St.Louis?
Yes, nearby options include Scape American Bistro, Maryland House bar and pub, The Cup bakery, Bar Louie gastropub, Twisted Ranch American restaurant, Edera Italian Eatery, Bar Italia Ristorante, and Crêpes: etc. for breakfast and brunch.
What shopping options are available near Paul Mitchell The School St.Louis?
Nearby shopping includes jewelry stores like Kendra Scott and Brilliant Earth, clothing stores such as lululemon, Suitsupply, Bonobos Guideshop, and boutiques like 10Denza, all located around Maryland Plaza.
Are there any health-related facilities near Paul Mitchell The School St.Louis?
Yes, nearby medical and health services include St. Louis Integrated Health Network, Keith Lyston, OD - St. Louis Eye Doctor, Kate Gettinger, OD - St. Louis Eye Doctor, and Eye Roc Eyewear optometrist and eyewear store.
Can customers combine visits to Paul Mitchell The School St.Louis with nearby beauty or spa services?
Yes, customers can visit nearby beauty and spa establishments such as CuttieBeautywork and Mashal Khan-Future Professional at Paul Mitchell The School St.Louis for additional beauty treatments or consultations.