Paul Mitchell The School St.Louis

Reviews

• KM

  keara marty

  2 days ago
  3.0
  Typically love going here and have had good experiences 3/4 times I have gone. The only reason for the 3 rating is my last cut. Wanted a trim with long layers and ended up losing 3 inches off my hair with choppy layers. Big shock to me and has been hard to adjust, seeing as I had very long hair before. My advice to students here is to ask for help when you don't feel confident! Better to take less hair off then leave a client with a completely different look.
• DR

  Debby Reid-Morlan

  3 days ago
  1.0
  Yesterday I was excited to pamper myself. I came in and the reception staff was darling, and helped me with the meter parking application I struggled with which was 10.00 to park by my appointment finished. I met my stylist Kevin. The staff were friendly. I told Leslie and Kevin I get a 1/2 foil all the time to hide gray and keep color the same. Light Blonde with streaks. I have darker hair underneath which is fine but liked the balayage look. I stressed at beginning I do not like warm orange tones or strawberry blonde tones or ash colors. I have long hair too. Kevin was very nice and raved about my hair. Leslie helped instruct. Very kind too. They did not foil my hair but charged for foil at front desk and just painted my hair. My hair was orange tones and the beautiful color I came in with and liked so much was gone. I can't return, I am upset. The stylist took to offensive. He was nice and I trusted him but as soon as I wasn't happy with my hair his mood changed to defensive. I gently touched his arm to get his attention and he yelled angry, "Don't Touch Me". He tried as a student. I was in tears by this point. I will never return! I wanted relaxing and got a headache. I hate my orange hair now! Some nice young lady stylist tried helping. It's my birthday today, I turn 70 and I'm sick about my hair. It makes me look 20 years older. I now realize the importance of going to a licensed expensive stylist. This is a learning experience. Awful! 😢
• JP

  Jas Perry

  5 days ago
  5.0
  Angelina Torres was my hair stylist. This was first time going to the Paul Mitchell Cosmetology and Beauty School salon. Also, this was my first time going to Angelina. She did an excellent job and her service was even better. 10/10 I would highly recommend. She washed my hair, detangled it, deep conditioned it, and did medium sized hair twist. I love it and I will be black!
• CK

  Catherine King

  Dec 22, 2025
  2.0
  I have now gotten hair and nails done here for context, hair was great (color and cut) for price and experience… nails, don’t recommend. I went with bestie and hers are great, mine were basically just glued on press on and started popping off same day… hers here tips with sculpt on top so more likely to stay on considering the sculpt is adhered to the nail bed itself. But I basically sat there for 3 hours to do what I’ve been doing at home (but my home job typically lasts at LEAST two days) TLDR: visit Paul Mitchell for hair not nails…
• CC

  Candi Cabral

  Dec 4, 2025
  1.0
  When you walk in there's a big picture of Paul Mitchell and John Paul DeJoria. I couldn't remember John Paul's name and I asked someone and they didn't know who either of those people were. That should have told me to leave right then and there. But I was going to be a good sport. I was really looking forward to the appointment. I asked for Honey brown hair and a few blonde highlights (I even said less than a dozen or so). I could tell when they were doing it that it felt different from the way others had done it. In the past. I've had highlights all over at least 200 times in my life. It felt different. Like it wasn't being done as tightly. I know so little about hair that even though it felt different and I wanted to say something, I didn't want to insult a student. I thought maybe this is a new method. The instructors watching. What could go wrong? Even though I said I didn't want blonde other than the highlights at least half a dozen times. As I said as she was applying the color I felt like it wasn't being done tightly and by that I felt like the two colors she was using were going to be mixed together and so they would come out something totally different. I should have said something I know! I don't know if maybe they mixed up two customers colors and gave two of us the wrong color. Or is it just really did mix together as I felt was happening. But it's not brown. It's not blonde. It's strawberry blonde. It's definitely red and nowhere ever. Did I say I wanted that. I think it was just a mistake. Maybe improperly applied. And this is how it turned out. It doesn't even look good. Even though it was the wrong color, if it looked right I would have been okay with it. I actually am very easy about stuff like this. To me. It really is just hair. I could feel myself starting to cry in the chair and I just wanted to leave. I wasn't crying because I was angry. Well maybe I was angry but the person I was angry at was myself. Because it felt wrong and I didn't say anything because I didn't want to hurt someone's feelings. I would have just paid and left. I actually wanted to get to my car before I started crying. But the instructor felt the need to follow me out to the lobby and cause a loud scene over the whole thing. Loudly asking me what I didn't like about it? Why was I unhappy? That was my business. Not the whole lobbies business. I realized there are some people who like drama and like to cause scenes but I am not one of them. As I said, I wanted to just go to my car and cry quietly. There were a host of other problems. But then I start getting texts while I'm trying to drive across the river home. Something about my coat at which point I just shut my phone off and stopped Reading because I thought it was just more of the bullying from the lobby. Come to find out I had taken the wrong coat and had someone's keys. Which could have been rectified in seconds had I not gone home and laid down I was so upset. I didn't wake up until the police showed up at my house several hours later to get the women's keys back. I felt so horrible for that woman. All because the instructor wanted a dramatic moment?

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