Primrose School of Riverwoods

4.6
31 reviews

About

PreschoolDay Care CenterLearning CenterPrivate SchoolChild Care Agency
Primrose School of Riverwoods is an accredited daycare located in the Helena area that offers infant, toddler, preschool, pre-kindergarten, kindergarten and after school programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.

Details

  • Wheelchair accessible entranceAvailable

Location

Primrose School of Riverwoods
501 Riverwoods Court, Helena, AL
35080, United States

Hours

Reviews

4.6
31 reviews
5 stars
28
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • MR
    Marissa R
    Sep 18, 2025
    1.0
    I cannot recommend this daycare based on my experience. Communication with parents is extremely lacking — important updates are rarely shared in a timely manner, and questions or concerns often go unanswered or are brushed off even after discussion with management. I am not sure that the activities that were said to have been done were, as my child was picked up the last few weeks, sitting alone in the corner. The teachers barely acknowledged us at pickup. The lack of transparency made it very difficult to feel confident about my child’s daily care. Hygiene is another major issue. The facility and toys often had an abnormal smell in the upper classroom, and I noticed minimal effort to maintain proper sanitation practices. The infant classroom, in contrast, had been well maintained and never had the odd odor. This was especially concerning in an environment where children are constantly in close contact and germs spread easily. Even more concerning, several staff members themselves appeared unhygienic, which only added to my discomfort about the standards of care being provided when my child came home smelling of body odor so profound that they had to be bathed immediately after 2-3 hours in the class. On top of that, I found the overall professionalism of the staff disappointing. Interactions frequently came across as dismissive and unorganized, and there seemed to be little accountability when concerns were raised. Specifically, putting 6-month-olds regularly in front of video screens. Management declined to acknowledge it directly, even after I personally walked in on it multiple times. A daycare should provide not only a safe and clean environment but also clear, respectful communication with families — unfortunately, this one fell short in all those areas.
  • JJ
    Jessalyn Jones
    Sep 3, 2024
    5.0
    Primrose is the best day care ever!
  • TR
    Trish Cagle Rushing
    Dec 12, 2023
    5.0
    My son is enjoying Kindergarten and really blooming academically. Thank you Ms Ashley, Ms Q and Mr Jonathen.
  • ET
    Erica Davis Temple
    Dec 12, 2023
    5.0
    This year is our son Devin’s first year with Primrose and we love it and hate that we didn’t know about this school earlier. Everyone is so dedicated to helping Devin be the best student that he can be. I appreciate their hard work and dedication. They truly feel like an extension of our family with the amount of hard work, dedication and willingness to help that they show towards Devin and our family. Devin was super shy and has truly began to flourish and grow out of his shell. I would highly recommend them.

Frequently Asked Questions About Primrose School of Riverwoods

What is Primrose School of Riverwoods’s policy regarding staff and students who may be ill?

We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.

What gets disinfected and cleaned on a frequent basis?

Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62