Primrose School of Riverwoods

Reviews

• MR

  Marissa R

  Sep 18, 2025
  1.0
  I cannot recommend this daycare based on my experience. Communication with parents is extremely lacking — important updates are rarely shared in a timely manner, and questions or concerns often go unanswered or are brushed off even after discussion with management. I am not sure that the activities that were said to have been done were, as my child was picked up the last few weeks, sitting alone in the corner. The teachers barely acknowledged us at pickup. The lack of transparency made it very difficult to feel confident about my child’s daily care. Hygiene is another major issue. The facility and toys often had an abnormal smell in the upper classroom, and I noticed minimal effort to maintain proper sanitation practices. The infant classroom, in contrast, had been well maintained and never had the odd odor. This was especially concerning in an environment where children are constantly in close contact and germs spread easily. Even more concerning, several staff members themselves appeared unhygienic, which only added to my discomfort about the standards of care being provided when my child came home smelling of body odor so profound that they had to be bathed immediately after 2-3 hours in the class. On top of that, I found the overall professionalism of the staff disappointing. Interactions frequently came across as dismissive and unorganized, and there seemed to be little accountability when concerns were raised. Specifically, putting 6-month-olds regularly in front of video screens. Management declined to acknowledge it directly, even after I personally walked in on it multiple times. A daycare should provide not only a safe and clean environment but also clear, respectful communication with families — unfortunately, this one fell short in all those areas.
• BN

  Brittany N

  Jan 27, 2025
  5.0
  I love having my child attend Primrose. The teachers are amazing and the director is also. My daughter has blossomed so much while being at Primrose. I will definitely recommend to other families.
• KN

  KoKo Nunn

  Dec 17, 2024
  5.0
  I love Primrose! If you guys are confused about childcare as I were, Primrose is the way to go! They love my child as if he’s their own & I can tell everyday at drop-off/pick-up, I feel he’s safe, & most importantly he’s learning beyond his age range! Their approach on combining Montessori & Higher Learning method is the best & really works best for us. My kid is only one years old & we have been asked many times is he two because he’s so advanced. I give most of the credit to Primrose Riverwoods!
• KR

  Kayla Rosser

  Sep 4, 2024
  5.0
  I was so nervous moving my little from a small in-home daycare to an actual preschool but Primrose has been everything she needed and more. I feel like she is not only cared for and safe throughout the day but she is also known and loved - what more could a parent want. So grateful we made the switch and wish we would have done it sooner!
• AR

  Andrew Reeves

  Sep 3, 2024
  5.0
  My 4 year goes here and its a wonderful daycare and preschool.

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