They have a short fuse. My septic was overflowing and they couldn’t make it out quick enough for the pump. I found someone else, but still wanted them to come inspect the aerator they declined the offer I get it whatever though. I wouldn’t deal with them find someone else
AF
Amber Foster
Feb 28, 2025
5.0
Top notch service!
MH
Mark Hensley
Feb 25, 2025
5.0
Mark went above and beyond to ensure the cleaning of my septic tank. He was professional and personable.
BB
Boe
Jul 16, 2024
5.0
Fast, friendly, and reasonably priced. Even gave me advice on problems I was having. Highly recommended!
Frequently Asked Questions About Dotson's Septic Tank Service
Why should I maintain my septic system?
Septic systems require periodic maintenance for them to run efficiently and properly. Without this maintenance, they will start to fail and require expensive repairs or replacements.
Why do septic systems fail?
Septic systems fail for a variety of reasons. The most common causes behind septic failure include a lack of maintenance, poor soil conditions, excess sludge, decreasing bacteria, high groundwater, and broken septic components. All of these defects can be fixed before they get out of hand with regular maintenance.
Why do I need to get my tank pumped?
If not pumped periodically, an accumulation of sludge and buildup can clog the system and cause it to overflow.
How long do septic systems last?
If properly maintained, a septic system can last for several decades.
What are some symptoms of a septic problem?
The most common signs are wet and soggy soil in the sewage field (often accompanied by an odor). You may also notice sewage back up into the house and toilets.
How often should I have my septic tank pumped?
You should pump your system every three to five years, depending on usage.
Why should I maintain my septic system?
Septic systems require periodic maintenance for them to run efficiently and properly. Without this maintenance, they will start to fail and require expensive repairs or replacements.
What are common causes of septic system failure?
Septic systems fail due to lack of maintenance, poor soil conditions, excess sludge, decreasing bacteria, high groundwater, and broken septic components. Regular maintenance can fix these issues before they worsen.
How often should I have my septic tank pumped?
You should pump your septic tank every three to five years, depending on usage, to prevent clogs and overflow.
How long can a well-maintained septic system last?
A properly maintained septic system can last for several decades.
What are symptoms of a septic system problem?
Common signs include wet and soggy soil in the sewage field with odors, sewage backup into the house, and issues with toilets.
What services does Dotson's Septic Tank Service provide?
They offer septic tank cleaning, pumping, home aeration units installation, and commercial septic services, including septic repair, cleaning, pumping, and installing risers and lids.
What payment options does Dotson's Septic Tank Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is Dotson's Septic Tank Service located and which areas do they serve?
They are located at 159 Easter Hollow Rd, Ridgeview, WV 25169 and serve Boone County, Logan County, and Lincoln County in West Virginia.
How can nearby places help customers visiting Dotson's Septic Tank Service?
Customers can visit Meadow Brook Assistance, a retirement home and nurse practitioner's office, or Camp Creek Church, a local religious organization, nearby Dotson's for additional support or community activities before or after their septic service appointment.
How can I contact Dotson's Septic Tank Service for appointments or inquiries?
You can call their main phone at +1 304-369-3237, toll-free at +1 800-834-3379, or email dotsonseptic@hotmail.com. Appointments are required and they accept calls anytime.