R&R Comfort Systems is a family owned and operated HVAC Contractor. We are life long residents of Southern WV and are very proud to provide superior sales and service to our fellow West Virginians.
Our Installation Department is filled with HVAC veterans, most with more than 15 years experience. We pride ourselves on superior installations, which aids your new HVAC Equipment in both operating to capacity and lessening the incidence of premature equipment failure.
While we are very proud Carrier Dealers, our service department, manned by over 30 years of Service Tech experience, services and repairs all brands of HVAC equipment.
We chose R&R to install a new cooling system last Spring. They have had to come out a couple of times to fix it, because it wasn’t cooling well. (It still isn’t.)
We were told to call them after a year, and our first service this year would be free, and then we could pay $120.00 to have them come service it every year.
We called today, and was told that wasn’t true, and that they’ve been hearing from a lot of people that they’ve been told this. The lady said that it’s $220.00 to come service it.
We were also told that we have to pay up front, come by and pay, or mail a check, before they would even put us on the schedule for service. Also, even if we did that, there’s no guarantee what time of day they would come, because their guys just pretty much do whichever service appointments they want to.
For anyone on the fence about choosing this company for service or installation, I would choose another company.
LET ME EDIT TO ADD:YOUR RESPONSE IS NOT TRUE. YOU HAVE NOT ONLY BEEN TO MY HOUSE FOR FILTER CHANGES. BOTH TIMES IS BECAUSE THE SYSTEM WASN’T, AND STILL ISN’T WORKING CORRECTLY.
WHEN I HAVE TO TURN MY AIR DOWN TO 65° TO COOL, SOMETHING IS WRONG WITH THAT. I DIDN’T SEE THEM CHANGE ONE FILTER. THE FIRST TIME THEY FIXED SOMETHING IN OUR ATTIC THAT WASN’T PUT TOGETHER IN THE FIRST PLACE. AND NO, WE WEREN’T GIVEN A MAINTENANCE BROCHURE. LOL. YOU’RE REACHING WITH YOUR RESPONSE.
ALSO, WE PURCHASED IT LAST SPRING IN 2023, NOT 2022, AND THEY HAVE NEVER REPLACED A FILTER, WE’RE USING OUR REUSABLE FILTER THAT WE HAD BEFORE THAT INSTALLATION.
THE OWNER AND SERVICE MAN TOLD US THE ABOVE ABOUT MAINTENANCE.
ALSO, YOUR RESPONSE MAKES ZERO SENSE. WE ARE AWARE THAT IT NEEDS YEARLY MAINTENANCE, WHICH IS WHY WE CALLED YOU GUYS. IT HASN’T BEEN TWO YEARS, IT HAS BEEN ONE. YOU NEED TO CHECK YOUR FACTS.
KC
Kelsey Cook
Dec 18, 2023
5.0
Doug is a efficient and quick worker, very straight to the point and very good at what he does!
GV
G Vee
Jan 16, 2020
5.0
R&R...Reliable and responsive to all concerns or questions regarding time frame and work being completed on the property..
Fair pricing for quality work !
Frequently Asked Questions About R&R Comfort Systems, LLC
What services does R&R Comfort Systems, LLC provide?
R&R Comfort Systems, LLC is a family-owned HVAC contractor offering superior sales, installation, and repair services for all brands of HVAC equipment, with a focus on quality installations to extend equipment life.
Where is R&R Comfort Systems, LLC located?
It is located at 661 Ritter Dr., Beaver, WV 25813, USA.
What are the business hours for R&R Comfort Systems, LLC?
The company is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturday and Sunday.
Does R&R Comfort Systems, LLC offer any special plans or memberships?
Yes, they offer an Advantage Plan Club with various benefits, which customers can inquire about.
What payment options are accepted at R&R Comfort Systems, LLC?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can customers contact R&R Comfort Systems, LLC?
Customers can call +1 304-894-4801 or email mlaxton@hprefrigeration.com for inquiries and service.
What cities does R&R Comfort Systems, LLC serve in Southern West Virginia?
They serve multiple cities including Alderson, Beckley, Bluefield, Caldwell, Coal City, Fayetteville, Gauley Bridge, Hinton, Lester, Lewisburg, McArthur, Mullens, Oak Hill, Oceana, Pineville, Princeton, Shady Spring, Sophia, Rainelle, and Ronceverte.
What nearby places can customers visit around R&R Comfort Systems, LLC?
Nearby places include McGinnis Family Dentistry, United Bank, Go Mart convenience store, American Airworks, and the United States Postal Service, offering additional services and amenities for customers in the area.
Are there any nearby convenience stores or gas stations for customers visiting R&R Comfort Systems, LLC?
Yes, Go Mart is a nearby gas station, convenience, and grocery store, which customers can visit before or after their appointment.
What are some local service providers near R&R Comfort Systems, LLC that customers might also find useful?
Customers might find nearby providers such as United Bank for financial services, McGinnis Family Dentistry for dental care, and Speedy Wrecking for emergency roadside assistance helpful.